Summary
Overview
Work History
Education
Skills
FOREIGN LANGUAGES
ADDITIONAL INFORMATION
Timeline
Generic
Halil Can Dellal

Halil Can Dellal

İstanbul

Summary

Professional with strong experience in managing restaurant operations, ensuring high standards and exceptional results. Proven ability to lead teams, adapt to changing needs, and optimize both front and back-of-house efficiency. Expertise in customer service, staff training, and inventory management. Known for fostering collaboration and consistently achieving goals.

Overview

13
13
years of professional experience

Work History

Food & Beverage Supervisor

Maxx Royal Bodrum
04.2024 - Current
  • As an F&B Supervisor, I was responsible for overseeing the daily operations of food and beverage services. My key duties included managing staff, ensuring excellent customer service, maintaining operational efficiency, monitoring inventory, preparing reports, coordinating with kitchen and service teams, training staff, and managing time effectively. I played a crucial role in maintaining high service standards, enhancing customer satisfaction, and improving profitability within the establishment.
  • Successfully managed a beach operation and restaurant operation at Pre opening.

Food and Beverage Restaurant Server

Four Seasons Hotel Istanbul At The Bosphorus
07.2023 - 04.2024
  • - Working in Aqua Restaurant Seafood Fine Dining Restaurant in Michelin Guide.
  • - Serving guests with LQA standards
  • - Advised guests on food and wine choice.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

Food and Beverage Restaurant Server

JW Marriott Istanbul Bosphorus
03.2022 - 06.2023
  • - Working in Octo Restaurant Seafood Fine Dining Restaurant in Michelin Guide.
  • - Advised guests on food and wine choice.
  • - Assisted managers with quickly resolving service or any other related issues.
  • -Listing and requesting shorts from emc and supplying them from storeroom

Food and Beverage Server Worked at Zaxi Restaurant

Hilton Maslak
11.2019 - 04.2021
  • Taking food and beverage orders and accurately entering them into the ordering system
  • Making menu item recommendations
  • Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
  • Checking on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Waiter

BTA Food Services
10.2012 - 04.2018
  • Worked at Airport Hotel for four years and also worked different areas including bar and vip lounge.

Education

High School -

Mehmet İhsan Mermerci Tourism High School
06.2014

University - Tourism and Hotel Management (English)

Ankara University
06.2015

Skills

    Technical Skills:

  • MICROS 3700
  • MICROS Simphony
  • Microsoft Office
  • ORACLE Cloud Reporting and Analytics
  • MICROS Fidelio Materials Control (MC)
  • The Enterprise Management Console
  • DigiPOS
  • Fine Dine
  • Trainings:WSET Level 1 Award in Wines,
  • Bar Smarts Spirits and Mixology Course by Pernod Ricard,

FOREIGN LANGUAGES

Turkish Native Speaker
Bilingual or Proficient (C2)
English Advanced level
Advanced (C1)
Russian
Beginner (A1)

ADDITIONAL INFORMATION

  • About Me
  • I am a professional with experience in food and beverage services, strong in operational efficiency, customer satisfaction, and staff management. As an F&B Supervisor in establishments such as restaurants, bars, and hotels, you successfully handled key responsibilities like staff management, menu preparation and coordination, elevating service standards, and managing inventory and stock. You excelled in building strong customer relationships, demonstrating emotional intelligence and stress tolerance to handle challenging situations. Additionally, you prioritized team development by providing training and growth opportunities for staff. While managing all aspects of F&B operations, your organizational skills and customer-focused approach added value to the businesses you worked with.
  • My skills include menu coordination, waiting staff performance management, invoice tracking, wine pairing knowledge, experience with reservation software, promoting brand standards, team development, and customer service.

Timeline

Food & Beverage Supervisor

Maxx Royal Bodrum
04.2024 - Current

Food and Beverage Restaurant Server

Four Seasons Hotel Istanbul At The Bosphorus
07.2023 - 04.2024

Food and Beverage Restaurant Server

JW Marriott Istanbul Bosphorus
03.2022 - 06.2023

Food and Beverage Server Worked at Zaxi Restaurant

Hilton Maslak
11.2019 - 04.2021

Waiter

BTA Food Services
10.2012 - 04.2018

University - Tourism and Hotel Management (English)

Ankara University

High School -

Mehmet İhsan Mermerci Tourism High School
Halil Can Dellal