

Seasoned hospitality professional with a proven track record of enhancing customer satisfaction and boosting revenue through innovative mixology and strategic planning. Expert in engaging customers with an inviting personality and exceptional service, adept at inventory management and team building. Achieved a significant increase in customer retention by implementing creative menu updates and promotions.
Prepare and serve a variety of cocktails, beers, wines, and non-alcoholic beverages according to recipes and customer preferences.
Provide exceptional customer service, ensuring a welcoming and engaging bar atmosphere.
Maintain cleanliness and hygiene standards in line with Turkey health and safety regulations.
Handle cash and card transactions efficiently, managing the till and processing payments.
Restock bar supplies and manage inventory to ensure smooth operations.
Collaborate with team members to enhance customer experience and increase sales.
Resolve customer inquiries and complaints in a professional and friendly manner.
Oversee daily bar operations, ensuring a high level of customer satisfaction and service quality.
Monitor inventory, place orders, and negotiate with suppliers to optimize costs and minimize waste.
Develop and update cocktail menus, introducing innovative drinks to attract more customers.
Ensure compliance with Turkey licensing laws, health and safety regulations, and hygiene standards.
Handle cash flow, monitor sales, and prepare financial reports to improve profitability.
Plan and execute promotions, events, and marketing strategies to boost revenue.
Address customer inquiries and resolve complaints to maintain a strong reputation.
Oversee daily cafe operations, ensuring excellent customer service and a welcoming atmosphere.
Control inventory, place orders, and negotiate with suppliers to optimize costs.
Monitor sales performance and implement strategies to increase revenue and customer retention.
Ensure compliance with Turkey food safety, hygiene, and health regulations.
Handle cash management, process transactions, and maintain accurate financial records.
Develop marketing promotions and social media strategies to attract new customers.
Address customer inquiries and resolve complaints to maintain high satisfaction levels.
Prepare and serve a variety of cocktails, beers, wines, and non-alcoholic beverages according to recipes and customer preferences.
Provide exceptional customer service, ensuring a welcoming and engaging bar atmosphere.
Maintain cleanliness and hygiene standards in line with Turkey health and safety regulations.
Handle cash and card transactions efficiently, managing the till and processing payments.
Restock bar supplies and manage inventory to ensure smooth operations.
Collaborate with team members to enhance customer experience and increase sales.
Resolve customer inquiries and complaints in a professional and friendly manner.
Clear and effective communication
Restaurant Management
Hygiene Certificate
Gastronomy Education
Restaurant Management