Hakan ERDEM

Work History

Türkiye Finans Participation Bank

07.2023 - Current

Conducting process audits for internal and external legislation compliance for the General Directorate units in accordance with the annual audit plan.
Managing audit processes by conducting comprehensive audits and identifying risky areas.
Producing audit reports and presentations to be submitted to the Board.
Developing business processes for risky areas in parallel with the audit results.
Managing processes for the preparation of documents appropriate for the developed workflows.
Conducting a follow-up study for the findings resulting from the audits.
Determining control points in accordance with the new legislation emerging in the banking sector, following up on changes in legislation.
Developing strong working relationships with key stakeholders to facilitate open communication during the audit process.
Mentoring junior auditors, providing guidance on best practices in internal auditing and encouraging professional development.

Kale Endustri Holding

05.2021 - 06.2023

Prepared an annual audit plan for audits to be conducted in holding and group companies.
Conducted process audits for risky areas in group companies within the scope of the audit plan.
Reported audit results to the Board, making presentations regarding findings.
Examined the financial and fiscal structures of group companies, determining risky areas.
Developed workflows according to audit results.
Ensured preparation of process documents for developed business areas.
Conducted special examinations and investigations when necessary, presenting investigation reports to the Disciplinary Committee.
Managed follow-up studies for findings according to the results of audit reports.
Mentored junior auditors, providing guidance on best practices in internal auditing and encouraging professional development.

Anadolubank

05.2016 - 04.2021

Conducted process audits of the HQ units compliant with the legislation.
Examined the audit of the Bank's branches operating in commercial and retail banking in accordance with the legal and internal and external legislation regarding accounting, operations, loans and insurance transactions.
Presented the audit and risk management report to the Board of Directors regarding the audit results.
Performed observations and evaluated supporting documents to supplement audit findings.
Conducted the special investigations regarding transactions and actions that do not comply with the legal and internal legislation and the Banking Ethics Principles.
Planned and executed follow-up audits at appropriate intervals.
Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
Provided training within the Bank regarding the changes made in the legislation.

Efendi Travel Agency

02.2014 - 01.2016

Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Generated additional sales opportunities with upselling and cross-selling techniques.

Campaign Turkey

06.2012 - 10.2013

Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Prepared, rewrote, and edited pieces to improve readability and impact.
Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
Curated diverse range of topics, broadening publication's appeal to wider audience.
Wrote and created content for various topics and mediums.

Freelance

03.2011 - 05.2012

Ensured client satisfaction by delivering professional simultaneous interpretation services in various industries.
Maintained confidentiality while handling sensitive information during high-stakes business negotiations or legal disputes.
Enhanced communication by providing accurate and timely interpretation during high-level meetings.