HADJER MOUAKI BANANI
Sales Executive
Istanbul,04
Overview
4
4
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Sales Executive
Hector Holidays Travel Agency
06.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Fair Language Translator
Free
10.2021 - Current
- Facilitate effective communication between two parties that do not speak a similar language by converting one spoken or written language to another in my free time for any kind of Fair.
Concierge Agent
Hilton Bosphorus Hotel
12.2022 - 02.2023
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Maintained a clean and welcoming lobby area to create a positive first impression for guests.
- Provided support during high-stress situations such as natural disasters or power outages, helping maintain order among guests while coordinating necessary resources.
Sales Manager
Reva Travel Agency
04.2021 - 11.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Bachelor of Biology -
USTHB University
01.2006 - 01.2009
Master of Biology - undefined
Mohamed Kheider University
01.2009 - 01.2011
Skills
Sales planning
Customer service
Goals and performance
Hospitality services
Problem-solving
Active listening
Problem resolution
Team collaboration
Follow-up skills
Client relations
Personal Information
Age: 36
Timeline
Sales Executive
Hector Holidays Travel Agency
06.2023 - Current
Concierge Agent
Hilton Bosphorus Hotel
12.2022 - 02.2023
Fair Language Translator
Free
10.2021 - Current
Sales Manager
Reva Travel Agency
04.2021 - 11.2022
Master of Biology - undefined
Mohamed Kheider University
01.2009 - 01.2011
Bachelor of Biology -
USTHB University
01.2006 - 01.2009