HACER SELIN GUR
Istanbul,34
Summary
Accomplished and results-driven logistics professional with over 6 years of progressive experience in international freight forwarding and operations. Proven success in leading cross-functional teams, optimizing supply chain efficiency, and negotiating favorable freight contracts. Promoted to Key Account Manager at Barsan Global Logistics for exceptional performance and client relationship management. Strong ability to identify cost-saving opportunities, resolve logistical challenges, and mentor team members for improved service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Account Manager
Barsan Global Logistics Canada Inc.
01.2025 - Current
- Promoted to manage key global accounts and high-priority shipments.
- Serve as the primary point of contact for strategic clients, ensuring on-time delivery and service excellence.
- Secure high-value accounts ( BEKO / ARCELIK , GULSAN SENTETIK , EPSAN, ESSITY, KFC GIDA/ SAFE FOOD CORPORATION, MALFAL BRANDS CORPORATION ) through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Coordinate end-to-end logistics, resolve escalations, and tailor solutions to client needs.
- Collaborate with operations and finance teams to align service delivery with client expectations and cost targets.
- Monitor service levels and performance KPIs to identify areas for continuous improvement.
Operations Manager
Barsan Global Logistics Canada Inc.
01.2023 - 12.2024
- Improved logistics strategies by analyzing alternative routes, cost implications, and service impact.
- Built and maintained relationships with carriers to negotiate competitive rates and reduce transport costs.
- Ensured delivery timelines were met by proactively resolving logistics and customer service issues.
- Supervised team operations, providing training and guidance to improve performance and accuracy.
- Recorded and calculated freight costs for both domestic and international shipments.
Export Operations Specialist
Barsan Global Logistics Canada Inc.
01.2019 - 01.2022
- Ensured customs-compliant documentation including Bills of Lading and Certificates of Origin.
- Communicated with exporters, consignees, and insurers to provide timely updates and ensure smooth delivery.
- Prepared freight quotes based on accurate calculations of weight and volume.
- Streamlined export processes by optimizing routes based on transit time and cargo requirements.
- Maintained compliance with international shipping regulations and internal SOPs.
Education
Honors Bachelor of Arts - Digital Enterprise Management
University of Toronto Mississauga
Toronto06.2019
Digital Communication Certificate -
Sheridan College
Oakville, Canada06.2019
French High School Diploma -
Saint Benoît French Lycee
Istanbul06.2014
Skills
- Operational Efficiency
- Problem-Solving
- Carrier Negotiations
- Import/Export Operations Management
- Mentoring and Training
- Freight Forwarding
- Team Leadership
- MS Office
- Pricing
- Client Relationships
- Account performance analysis
- Services optimization
Certification
Digital Communication Certificate, Sheridan College, Oakville, Canada, 06/01/19
Languages
English
French
Timeline
Key Account Manager
Barsan Global Logistics Canada Inc.
01.2025 - Current
Operations Manager
Barsan Global Logistics Canada Inc.
01.2023 - 12.2024
Export Operations Specialist
Barsan Global Logistics Canada Inc.
01.2019 - 01.2022
Honors Bachelor of Arts - Digital Enterprise Management
University of Toronto Mississauga
Digital Communication Certificate -
Sheridan College
French High School Diploma -
Saint Benoît French Lycee