Hacer Toprak
Student
Nevşehir
Summary
Motivated and adaptable individual with one year of experience as a receptionist at Sena Hotels, offering strong communication and customer service skills. Completed a one-year English preparatory program and currently pursuing a degree in English Language Teaching. Possesses qualities well-suited for a career as a flight attendant, including professionalism, attentiveness, and the ability to work under pressure in diverse environments.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Receptionist
Sena Hotels
11.2023 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
B.A. in English Teaching - English Language
Nevsehir Hacibektas Veli University
Nevşehir, Turkey 04.2001 -
Skills
Scheduling
Customer and client relations
Time management
Service-oriented mindset
Active listening
Problem-solving abilities
Self motivation
Adaptability
Teamwork
Attention To Details
Timeline
Receptionist
Sena Hotels
11.2023 - 01.2025
B.A. in English Teaching - English Language
Nevsehir Hacibektas Veli University
04.2001 -