GÖZDE ÖZTÜRK
ISTANBUL
Summary
Detail-oriented Supply Chain and Logistics adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SUPPLIER COLLABORATION SENIOR EXECUTIVE
METRO/MAKRO CASH AND CARRY
07.2024 - Current
- Understanding customer KPIs, agree targets with the customer, and report regularly against these targets
- Understanding and raise awareness of the customer's supply chain and its alignment with company
- Build customer trust
- Drive proactive customer communication to manage on time in full delivery and timely claims resolution.
- Drive cross functional alignment
- In partnership with sales and across supply chain, define and lead a common customer strategy
- Drive success of on shelf availability and online availability, on shelf freshness and distributor stock availability
- Meet all the operational and financial performance targets and obligations
SUPPLIER COLLABORATION EXECUTIVE
METRO/MAKRO CASH AND CARRY
10.2022 - 07.2024
- Propose & negotiate improvements in the processes between Metro and Supplier
- Initiate and effectively resolve customer and supply chain conflicts that are impacting the performance by analyzing the root cause and bring an effective and sustainable resolution
- Lead supplier collaboration projects to drive continuous improvement
- Collaborate with various teams across finance, logistics, and supply chain to continually drive and deliver best in class service levels
- Manage end to end supply chain solutions functions for the distributors monitoring stock control, inventory, forecasting, order management, warehousing, and distribution activities
- Negotiated with suppliers and implemented contracts to secure value for money and maximise resources.
REVERSE LOGISTICS SPECIALIST
GETIR
01.2022 - 10.2022
- Process all inbound store transfers and deliveries using the receive application to ensure inventory accuracy
- Facilitating a strong understanding of the reverse supply chain services landscape to gauge emerging service options and to recommend new programs
- Escalating recurring root cause issues to engineering, manufacturing, or supplier quality to reduce returns
- Developing and executing scalable repair, exchange, and preventative maintenance solutions to support a rapidly expanding customer base globally.
SUPPLY CHAIN OPERATIONS SPECIALIST
GETIR
07.2021 - 01.2022
- Ensuring all material requisition orders, regular sales orders, and transfer warehouse orders are fulfilled on a regular basis
- Assisting, supporting, and providing backup coverage for all Supply Chain team members
- Understanding and executing all Supply Chain activities such as stock take, physical inventory count, inventory accuracy in allocation and consumption, material demand, sales order entry, and purchase order entry if needed
- Assessing and managing inventory levels to ensure continuity of supply.
RETAIL SALES CONSULTANT
EAGLES BEACHWEAR
06.2019 - 10.2019
- Planning the products or services to be sold in the company
- Paying attention to customers purchasing the right product
- Supporting customers to make the right decisions
- Ensuring that the orders received are delivered to the customer on time
- To provide additional after-sales service.
SALES FOOD INTERN
INTERTEK TESTING SERVICES COMPANY
07.2018 - 08.2018
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales.
Education
International Trade and Business -
YEDITEPE UNIVERSITY
Honors Degree -
MENDERES ANATOLIAN HIGH SCHOOL
Skills
- Dispatch Logistics
- Transport Logistics
- Logistics Planning
- Advanced Logistics Knowledge
- Supply Chain Development
- Logistics and Supply Chain Management
- Sales Background
- Retail Sales
- Teamwork
- Supplier Relations
- SAP
- ERP
- Microsoft Offices Tools
- EDI
- Exceptional Negotiation Skills
Certification
- Borusan Technology School
- Financial Markets - Yale University
- Project Management- Bitdegree
- Complete Digital Marketing Course- Bitdegree
- Proficiency Exam - Yeditepe University
Languages
Turkish
Proficient
C2
English
Advanced
C1
Spanish
Upper intermediate
B2
Timeline
SUPPLIER COLLABORATION SENIOR EXECUTIVE
METRO/MAKRO CASH AND CARRY
07.2024 - Current
SUPPLIER COLLABORATION EXECUTIVE
METRO/MAKRO CASH AND CARRY
10.2022 - 07.2024
REVERSE LOGISTICS SPECIALIST
GETIR
01.2022 - 10.2022
SUPPLY CHAIN OPERATIONS SPECIALIST
GETIR
07.2021 - 01.2022
RETAIL SALES CONSULTANT
EAGLES BEACHWEAR
06.2019 - 10.2019
SALES FOOD INTERN
INTERTEK TESTING SERVICES COMPANY
07.2018 - 08.2018
International Trade and Business -
YEDITEPE UNIVERSITY
Honors Degree -
MENDERES ANATOLIAN HIGH SCHOOL