Football, all kind of sports,cinema,travelling
Gurkan Belgin
General Manager / CEO
Istanbul,34
Summary
Seasoned logistics leader with a proven track record at Trakya Logistics, enhancing operational efficiency and client satisfaction. Skilled in negotiation and customer relations, successfully managed teams to exceed performance targets. Achieved significant cost reductions and fostered strong client and supplier partnerships, driving business growth through strategic decision-making and problem-solving.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Owner
Trakya Logistics
Istanbul, Istanbul
04.2010 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Branch Manager
Tek Logistics
Shanghai
10.2006 - 04.2008
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Supply Chain Supervisor
DHL Supply Chain
Istanbul, Istanbul
07.2003 - 09.2006
- Managed 5 staff members to perform data entrance and connection with customer/offices duties in accordance with established procedures.
- Developed and maintained policies to optimize logistics procedures and enhance operational efficiency.
- Developed and maintained strong relationships with key suppliers, facilitating open communication and fostering collaborative partnerships.
- Reduced lead times for critical materials through proactive supplier management and effective communication with stakeholders.
Key Account Customer Service Representative
Exel Logistics
02.2001 - 06.2003
- Implemented feedback loops to continuously refine processes and enhance overall customer experience.
- Tracked sales trends within key accounts, providing valuable insights for future planning and forecasting efforts.
- Managed a portfolio of key accounts by monitoring performance indicators, ensuring timely renewals, and identifying expansion opportunities.
Operations Specialist
Inter International Logistics
10.1999 - 02.2001
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Coordinated cross-departmental projects to enhance service delivery, keeping strict adherence to timelines and budgets.
Education
No Degree - Economics
Anadolu Universty
Turkey 09.2001 - 07.2006
Skills
Business management
Customer relations
Labor relations
Budget administration
Negotiation
Sales leadership
Project management
Staff hiring
Team oversight
Employee development
Decision-making
Problem-solving
Certification
IATA DGR Certificate
Interests
Timeline
IATA DGR Certificate
03-2020
IATA General Sales
03-2020
Owner
Trakya Logistics
04.2010 - Current
Branch Manager
Tek Logistics
10.2006 - 04.2008
Supply Chain Supervisor
DHL Supply Chain
07.2003 - 09.2006
No Degree - Economics
Anadolu Universty
09.2001 - 07.2006
Key Account Customer Service Representative
Exel Logistics
02.2001 - 06.2003
Operations Specialist
Inter International Logistics
10.1999 - 02.2001
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