Energetic and optimistic hotel and restaurant guest service representative with over 5 years of professional experience in helping guests with complex issues. Committed to helping any firm become a market leader through proven guest support skills. Become Employee of the Month. The results of my work are happy and satisfied guests of the institution where I worked and excellent reviews that can be found on booking.com
Overview
4
4
years of post-secondary education
Education
Bachelor of Science - Physics Teacher Education
KGU NAME oF SHOKANA VALİHANOVA
KOKSHETAU
09.2006 - 06.2010
No Degree - Turkish
TOMER
İSTANBUL
04.2001 -
No Degree - ENGLİSH
AMERİCAN CULTURE
İSTANBUL
04.2001 -
Skills
Ability to prioritize Organizational awareness Effective problem solving Self-awareness Proactivity The ability to influence Effective decision making
Guest communication
Guest complaint resolution
Guest inquiry resolution
Hospitality best practices
Satisfaction scoring systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Passenger Service Supervisor (Baggage Services and Arrival) at Saudi Ground Services CompanyPassenger Service Supervisor (Baggage Services and Arrival) at Saudi Ground Services Company