GULBEN KULEC
Export Specialist
Izmir
Summary
Dynamic export specialist with a proven track record at Poyraz Olive Oil, enhancing operational efficiency and customer satisfaction through expert market analysis and cross-cultural communication. Excelled in export compliance and problem-solving, significantly expanding customer portfolios. Skilled in fostering teamwork and collaboration, ensuring top-notch customer assistance and streamlined export processes.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Export Specialist
Poyraz Olive Oil
Izmir, Turkey
08.2023 - Current
- Optimized inventory levels by forecasting demand accurately based on historical data analysis.
- To follow all operational processes of export and transportation transactions, to ensuring that the products are delivered on time and customer satisfaction.
- Preparing and reporting weekly price lists. Preparing price offers to customers by carrying out cost studies and presenting price offers.
- Creating customer portfolios in target countries by conducting market research. To prepare the necessary documents at the order stage for the customers.(Proforma Invoice, contract and regulation of contracts, arrangement of commission agreements)
- Communicating with customers and potential customer companies face to face and by phone, and holding zoom meetings to introduce the products and the company.
- Ensuring that production processes are planned, orders coming to the production department, to make reporting and to follow production and quality processes.
- Managing the operation processes of domestic and international exhibitions, making fair preparations and representing my company by gaining customers at fairs.
Export Operation Specialist
Poyraz Olive Oil
07.2022 - 08.2023
- Improved operational efficiency by streamlining processes and implementing new workflow strategies.
- Managing the operational processes of foreign sales.
Conducting foreign market research. Production by reporting international orders - Managing the operational processes of foreign sales.
- Conducting foreign market research.
- Production by reporting international orders
To provide information flow to the department.
Managing between the customer and graphic designer carry out the label and box design work of international orders. - Organizing shipments of international sales. Preparing all export documents. (Proforma Invoice, Commercial Invoice, Packing List, Bill of Lading..)
- Establishing written and verbal communication with customers (e-mail correspondence, phone calls, Zoom meetings, B2B meetings)
- To control the stock and production tracking of approved orders. Shipment will be made managing the logistics process related to products. (collecting prices from logistics companies and lines, organizing the necessary documents)
- Managing export-import customs procedures.
- Preparing domestic and international fair organizations. Representing the company at exhibitions and introduce the products.
Export Intern
IGEME Export Development Center
Izmir, Turkey
01.2022 - 03.2022
- Developed a solid understanding of international business practices through hands-on experience and ongoing professional development.
- Coordinated product sampling for international clients, delivering a positive customer experience that bolstered brand loyalty.
- Assisted in preparing comprehensive reports on export activities, providing valuable insights for decision-making purposes.
- Reviewed client documentation and assessed suitable programs and solutions.
Sales Representative
AR-FA Industrial Purifications Systems
Izmir, Turkey
02.2020 - 08.2020
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted detailed market analysis to guide development of sales strategies.
- Identified and tapped into new markets, significantly expanding customer base.
- Exceeded sales targets through effective planning and goal setting.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Preschool Intern
Alsancak Melih Ozakat Primary School
Izmir, Turkey
09.2015 - 06.2016
- Prepared educational materials such as visual aids, manipulatives, and displays to enhance learning experiences.
- Completed required training sessions related to child safety protocols, first aid procedures, or classroom management techniques.
- Demonstrated flexibility by adapting lesson plans according to students'' abilities or needs during class time.
- Worked closely with fellow interns and teaching staff to ensure a cohesive approach towards early childhood education within the facility.
- An experience that helps gain awareness of responsibility and the ability to produce solutions. In this way, I learned how to manage my creativity.
Education
Associate Degree - Foreign Trade
Suleyman Demirel University
Isparta, Turkey 09.2016 - 06.2020
High School Diploma -
Gaziemir IMKB Anatolian & Vocational High School
Izmir, Turkey 09.2012 - 06.2016
Skills
Export compliance knowledge
Customs regulations understanding
Problem-Solving
Freight forwarding coordination
Shipping Documentation Mastery
Incoterms Proficiency
Market Research Analysis/Data Analysis Competence
Cross-cultural communication
Harmonized Tariff Schedule
Sales and Marketing
Teamwork and Collaboration
Customer Assistance
Accomplishments
Ministry of Commerce Export Processes and New Generation State Supports Training Program - Certificate of Achievement
Languages
English
Native language
Spanish
Beginner
A1
Certification
Entrepreneurship
Timeline
Export Specialist
Poyraz Olive Oil
08.2023 - Current
Export Operation Specialist
Poyraz Olive Oil
07.2022 - 08.2023
Export Intern
IGEME Export Development Center
01.2022 - 03.2022
Sales Representative
AR-FA Industrial Purifications Systems
02.2020 - 08.2020
Entrepreneurship
11-2017
Public Speaking and the Art of Oratory
11-2017
Diction and Oratory
11-2017
Associate Degree - Foreign Trade
Suleyman Demirel University
09.2016 - 06.2020
Preschool Intern
Alsancak Melih Ozakat Primary School
09.2015 - 06.2016
High School Diploma -
Gaziemir IMKB Anatolian & Vocational High School
09.2012 - 06.2016