Playing table tennis and soccer
Güray Emre Pars
Istanbul
Summary
Dedicated and reliable, with a proven track record at Burger King, I excel in customer service and cash handling, ensuring accurate financial transactions and high customer satisfaction. Skilled in teamwork and active listening, effectively trained new employees, enhancing team efficiency and service quality without exceeding a 1% discrepancy rate in cash management. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
Certification
2
2
Languages
Work History
Service Person, Cashier, Fryer
Burger King
Istanbul, Istanbul
04.2024 - 08.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained an balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Streamlined kitchen processes by implementing improved workflow strategies for increased productivity during busy shifts.
- Played a key role in reducing average ticket times by optimizing kitchen workflows, leading to more satisfied customers and positive reviews.
Education
Logistics Management
Istanbul University
04.2001 -
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Online orders preparation
Teamwork and Collaboration
Honest and Dependable
Active Listening
Self Motivation
Certification
[B1-B2 English Speaking Club] Training - [2 Months]
Interests
Travelling
Listening To Music
Swimming
Video games
Timeline
Service Person, Cashier, Fryer
Burger King
04.2024 - 08.2024
Logistics Management
Istanbul University
04.2001 -