Gokay Tandogan
Business Systems Analyst
Montréal,Québec
Summary
Business Systems Analyst with 3+ years of experience managing SAP S/4HANA and TMS systems across Turkey, Caucasus, and Central Asia. Adept in process automation, master data management, cost reduction, and regional operations. Proven ability to coordinate with cross-functional teams, resolve technical issues, and lead system transition projects.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Business Systems Analyst
Procter & Gamble
09.2022 - 04.2024
- Company Overview: U.S.-based Fortune 500 company
- Managed SAP S/4HANA and TMS for 7 countries, ensuring seamless technical operations and data integrity.
- Led shipment tracking and payment monitoring system, improving data visibility and reducing delays.
- Coached 20+ planners during SAP cutover phase with zero major defects.
Business Systems Analyst
DHL Supply Chain
03.2022 - 09.2022
- Company Overview: Global logistics leader, part of Deutsche Post Group
- Managed customer & product master data in SAP, supporting 7-country regional operations.
- Integrated Excel Macros into SAP workflows, reducing manual errors and increasing automation.
- Executed emergency tax integration project within 24 hours, preventing sales losses.
Order Management Planner
DHL Supply Chain
08.2021 - 03.2022
- Company Overview: Global logistics leader, part of Deutsche Post Group
- Led projects enhancing order visibility and customer satisfaction.
- Developed proactive communication tools to identify potential shipment delays early.
- Delivered end-user training to customers post-system transitions.
Return Process Planner
DHL Supply Chain
01.2021 - 08.2021
- Company Overview: Global logistics leader, part of Deutsche Post Group
- Improved return management workflows, reducing workload by 350+ hours/year.
- Initiated a software development project to close operational gaps in returns.
Education
Bachelor of Business Administration -
Piri Reis University
Istanbul, Turkey06-2020
Skills
SAP S/4HANA
Process Automation & Reporting
Advanced Excel (Macros, Pivot Tables)
Websites
Timeline
Business Systems Analyst
Procter & Gamble
09.2022 - 04.2024
Business Systems Analyst
DHL Supply Chain
03.2022 - 09.2022
Order Management Planner
DHL Supply Chain
08.2021 - 03.2022
Return Process Planner
DHL Supply Chain
01.2021 - 08.2021
Bachelor of Business Administration -
Piri Reis University