Günce Gül Işık
SAP Product Owner
Istanbul
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
13
13
years of professional experience
3
3
Languages
Work History
SAP Product Owner
Mercedes-Benz Financial Services
09.2021 - Current
- To undertake the IT business partnership of the Accounting, Controlling and Treasury departments.
- Assuming product ownership of SAP FI/CO.
- Assessing business needs via business process analysis,collobration and observation.
- Determining how to integrate SAP software programs improvements to enhance targeted business process.
- Customizing existing programs and adding new programs to a single SAP-integrated platform.
- Configuring SAP application solutions to ensure smooth system integration enhanced functionalities and user-friendly interfaces.
- Collaborating with the IT team to offer technical solutions and resolve issues.
- Keeping informed to the latest systems updates, developments and offerings.
- Coordinating and investigating high-impacting production issues, communicating through all levels to provide detailed and understandable updates until resolution is reached.
- Conducting post modern root cause investigation once an incident is resolved in order to ensure that the issue cannot repeat.
- Working closely with the relevant teams to provide functional and technology support on SAP and managing relationships with consulting vendors.
Sales Financing Coordinator
Mercedes-Benz Financial Services
03.2016 - 09.2021
- Assuring that annual earnings and unit-based planning comply with Mercedes-Benz Turk sales strategies and objectives.
- Reviewing and evaluating sales targets by reviewing quarterly sales figures.
- Following up dealer-based sales and penetration targets.
- Coordinating with Mercedes-Benz Turk PC&VAN sales department, evaluating the market situation, competitors and planned financial products, tactical and analytical initiatives.
- Developing and market financial products in line with a pre-determined budget and planned tactical initiatives.
- Deciding on financial products and campaigns and to present financial products to the market.
- Developing a common plan for dealer visits and performing it with MBO dealer consultants and KAM representatives.
- Planning three-month visits to the dealers and carrying out visits in parallel with the dealer's target.
- Carrying out planned visits according to KPI controls defined by the supervision of the dealer sales manager.
Purchasing Assistant Specialist
VKV American Hospital
11.2014 - 03.2016
- Managing the purchase request coming from IT, Maintenance and the hospital’s other departments and submit to director’s approval.
- Following the process of orders until coming to warehouse.
- Researching alternative materials and alternative suppliers.
- Negotiating with supplier for updating contract and revising the price.
- Supporting the logistics and the finance department for processing of invoices.
Longterm Trainee for Post Graduate Students
Mercedes-Benz Financial Services
11.2013 - 11.2014
- Supporting IT projects,
- Predominantly applications oriented,
- Packaged implementation, development & systems integration.
Project-based Long Term Intern
Dogus Otomotiv
04.2013 - 10.2013
- Supporting Audi’s Aftersales Team,
- Warranty, dealer management, customer complaints and the education section.
Management Intern, Controlling Department
Bayer Turk Kimya San. Ltd. Sti.
07.2012 - 08.2012
Manufacturing Intern
Istanbul Technical University
02.2012 - 03.2012
Engineering Intern
Bosch Fren Sistemleri A.S.
07.2011 - 08.2011
Education
MBA -
Bahcesehir University
Istanbul, Turkey 04.2001 -
Bachelor of Science - Metallurgical And Material Engineering
Istanbul Technical University
Istanbul, Turkey 04.2001 -
Bachelor of Science - Erasmus Programme
RWTH Aachen University
Germany 04.2001 -
Skills
- Key relationship development
- Business Analysis
- Product Planning
- Risk Management
Timeline
SAP Product Owner
Mercedes-Benz Financial Services
09.2021 - Current
Sales Financing Coordinator
Mercedes-Benz Financial Services
03.2016 - 09.2021
Purchasing Assistant Specialist
VKV American Hospital
11.2014 - 03.2016
Longterm Trainee for Post Graduate Students
Mercedes-Benz Financial Services
11.2013 - 11.2014
Project-based Long Term Intern
Dogus Otomotiv
04.2013 - 10.2013
Management Intern, Controlling Department
Bayer Turk Kimya San. Ltd. Sti.
07.2012 - 08.2012
Manufacturing Intern
Istanbul Technical University
02.2012 - 03.2012
Engineering Intern
Bosch Fren Sistemleri A.S.
07.2011 - 08.2011
MBA -
Bahcesehir University
04.2001 -
Bachelor of Science - Metallurgical And Material Engineering
Istanbul Technical University
04.2001 -
Bachelor of Science - Erasmus Programme
RWTH Aachen University
04.2001 -