Basketball/Football/F1
Günalp Dilci
Business Management / IT Officer
Adana
Summary
Experienced computer operator skilled in handling sensitive customer data in compliance with regulatory requirements. Trusted to manage valuable digital assets for clients, proficient in IT operations, system administration, and computer operation. Adaptable to changing environments for operational excellence. Focused Supervisor with a strong track record in keeping gambling operations running smoothly, dedicated to customer service and game promotion. Works effectively with security and table staff to manage issues.
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
10
10
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Information Technology
CanGaz Group
01.2025 - 04.2025
- Perform installation and maintenance of IT systems.
- Provide user support and resolve problems quickly.
- Manage data backup and recovery processes.
- Assisted with developing training materials related to health information technology tools for new employees.
- Collaborated with information technology teams to troubleshoot and resolve issues related to personnel records management software or hardware tools.
Education
Business Administration - Business Management
Çağ University
Mersin, Turkey 09.2016 - 02.2022
Business Administration - Preparatory School
Çağ University
Mersin, Turkey 09.2016 - 06.2017
High School Diploma -
Adana Ticaret Borsası Lisesi
Adana, Turkey 05.2011 - 06.2015
Skills
Information technology auditing
Information technology
Information technology support
Information technology management
Data entry
Problem-solving
Customer service
System monitoring
Help desk support
Computer assembly
Hardware and software installation
Hardware installation
Web security
Customer relationship management
Call control
Personal Information
- Date of Birth: 10/10/1997
- Nationality: Turkish
- Marital Status: Single
- Place of Birth: Seyhan/Adana
Social Activities
Former amateur basketball player
High School Basketball Team
Military Status
Done, 05/31/23, Nato kara komutanlığı Türk kıdemli subaylığı Buca/İzmir
Certification
Traditional Entreprenuership KOSGEB
Interests
Playing Online games
Timeline
Information Technology
CanGaz Group
01.2025 - 04.2025
Financial Literacy Education for Individuals
12-2021
Artificial Intelligence in Social Science
11-2021
Traditional Entreprenuership KOSGEB
06-2021
Business Administration - Business Management
Çağ University
09.2016 - 02.2022
Business Administration - Preparatory School
Çağ University
09.2016 - 06.2017
High School Diploma -
Adana Ticaret Borsası Lisesi
05.2011 - 06.2015