Gülsüm Selçuk Kaya

· Supervised team of 4 staff members.

· Learned new skills and applied to daily tasks to improve efficiency and productivity.

· Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

· Created Reports, Filters, SOPs, TAI protocols, Vaccination protocols using DelPro for daily, weekly and monthly usage.

· Collaborated with team members to achieve target results.

· Worked with colleagues, managers and professional consultants to understand needs and provide excellent service.

· Led projects and analyzed data to identify opportunities for improvement.

· Conducted research, gathered information from multiple sources and prepared reports with our data.

· Worked flexible hours across night, weekend and holiday shifts.