Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Certification
Interests
Timeline
Hi, I’m

Güler Aktürk

Sales Assosiation
Istanbul,34
Güler Aktürk

Summary

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
years of professional experience
9
years of post-secondary education
4
Certifications
5
Languages

Work History

Global Exchange Group
Iatanbul International Airport, Istanbul

Foreign Exchange Casher and Teller
12.2019 - 12.2022

Job overview

  • Met with members to understand goals and recommend solutions to fit specific needs.
  • Discussed financial options with clients and provided informed suggestions.
  • Educated and worked with clients on ROI terms to find accurate solutions.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Processed customer transactions promptly, minimizing wait times.

Zara
Istanbul , Istanbul

Sales Associate
12.2021 - 04.2022

Job overview

  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.

Emlak Kulisi
Istanbul, Istanbul

Retail Sales Associate
12.2018 - 12.2019

Job overview

  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.

Gõnen Hotel
Istanbul, Istanbul

Receptionist
12.2014 - 12.2017

Job overview

  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Turkey Hospital
Istanbul, Istanbul

Healtcare Institutions Operator Secretary
12.2012 - 12.2014

Job overview

  • Set up machines to start production cycles and controlled machine settings.
  • Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.

Education

Istanbul University
Istanbul

Associate Of Political Science from Political Science And Government
12.2020 - Current

University Overview

Istanbul Medical Secretary Cource
Istanbul

Cource from Cource
12.2017 - 12.2019

University Overview

Anadolu University

Tourism Management from Tourism Management
09.2014 - 12.2018

University Overview

Skills

    Compliance, banking laws and regulations

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Accomplishments

Accomplishments
  • Promoted to Lead Teller based on superior performance.

Affiliations

Affiliations
  • National Association of Social Workers
  • American Marketing Association

Additional Information

Additional Information

Red Cross and Green Crescent Association

For political part Assosiation Justice and Development Party

Certification

Sales Summit

Interests

Painter ,piano ,violin

Timeline

Sales Associate
Zara
12.2021 - 04.2022
Istanbul University
Associate Of Political Science from Political Science And Government
12.2020 - Current
Foreign Exchange Casher and Teller
Global Exchange Group
12.2019 - 12.2022

Health Service

12-2019
Retail Sales Associate
Emlak Kulisi
12.2018 - 12.2019
Istanbul Medical Secretary Cource
Cource from Cource
12.2017 - 12.2019

O-6 years old child development

12-2017

Sales Summit

12-2016
Receptionist
Gõnen Hotel
12.2014 - 12.2017
Anadolu University
Tourism Management from Tourism Management
09.2014 - 12.2018

International Student Exchange Program

07-2013
Healtcare Institutions Operator Secretary
Turkey Hospital
12.2012 - 12.2014

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