Gülşah Esen
Tennis Coach
Istanbul
Summary
An accomplish team player with excellent interpersonal and communication skills. Maintain strong relationship with players and coaches. Turkey National Team Player for 10 years. After that I get the scholarship and played for UAB for four years. Aspires to coach university / collegiate level and share knowledge and experience with team.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Tennis Director
Ormanada
istanbul
10.2021 - Current
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Established vendor relationships to access timely services in support of events.
Tennis Teaching Professional
Academia Sanches Casal
Barcelona
09.2020 - 09.2021
- Focused on improving technical expertise and efficiency of serves, volleys and groundstrokes in positive learning environment.
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants.
- Fielded phone calls, answered guest inquiries and provided information regarding club services.
- Contributed to pro shop needs by stringing racquets, merchandising products and managing customer needs.
Tennis Coach
Aras Metin Altun
istanbul
08.2018 - 08.2020
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Developed videotapes and reviews of players to drive performance improvements.
- Volunteered to coach disadvantaged inner-city youth in basics of tennis.
Tennis Director
Zekeriyaköy Tennis Club
istanbul
12.2016 - 08.2018
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Established vendor relationships to access timely services in support of events.
Restaurant Manager
Yeni Lokanta
İstanbul,London
03.2014 - 11.2016
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
Center Manager
Swiss Office
istanbul
12.2013 - 03.2014
- Performed statistical analyses to gather data for operational and forecast team needs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Managed work and performance of more than [Number] employees.
Regional Business Manager
Jatomi
istanbul
08.2012 - 12.2013
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Achieved highest contribution among regions (20%) in 2014 by increasing share of high-profit sales and opening new service stations.
Tennis Coach
Ali Gorec Tennis Academy
istanbul
12.2010 - 12.2011
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Developed videotapes and reviews of players to drive performance improvements.
- Volunteered to coach disadvantaged inner-city youth in basics of tennis.
Education
Bachelor of Science - Psychology, Philosophy
University Of Alabama Birmingham
Alabama ,Birmingham 08.2004 - 06.2009
Skills
Excellent Communication
Certification
USA Tennis High Performance Coaching Program
Timeline
Tennis Director
Ormanada
10.2021 - Current
Coaching Degree from Spanish Tennis Federation
08-2021
Tennis Teaching Professional
Academia Sanches Casal
09.2020 - 09.2021
Tennis Coach
Aras Metin Altun
08.2018 - 08.2020
Tennis Director
Zekeriyaköy Tennis Club
12.2016 - 08.2018
Restaurant Manager
Yeni Lokanta
03.2014 - 11.2016
Center Manager
Swiss Office
12.2013 - 03.2014
Regional Business Manager
Jatomi
08.2012 - 12.2013
Coaching Degree 2 from Turkish Tennis Federation
08-2012
Tennis Coach
Ali Gorec Tennis Academy
12.2010 - 12.2011
Coaching Degree 1 from Turkish Tennis Federation
07-2010
Certified Professional
06-2009
USA Tennis High Performance Coaching Program
05-2009
Bachelor of Science - Psychology, Philosophy
University Of Alabama Birmingham
08.2004 - 06.2009