GÖKÇEN KURT

• Coordinating onboarding and orientation for new colleagues in the Istanbul Global Office, while continuously improving initiatives to ensure a seamless transition.
• Updating and sharing location-specific information and documentation with staff promptly.
• Collaborating with HQEI staff, organizing regular meetings to address HR needs, and facilitating discussions with focal points.
• Organizing well-being activities based on staff needs.
• Responding to HR inquiries and providing solutions in alignment with relevant policies and procedures.
• Supporting research and verification of relocation benefits and entitlements in consultation with the supervisor and Divisional HRBP.
• Monitoring and updating relocation data in the tracker and providing management with updates on staff numbers and demographics.

• Directed a team of four to design and deliver talent management strategies aligned with global business objectives.
• Conducted skills gap analyses to guide targeted recruitment and training, ensuring workforce readiness.
• Designed and implemented succession planning, promotion policies, and career mapping frameworks to strengthen internal mobility and retention.
• Developed organization-wide feedback and individual development planning systems, fostering continuous growth and performance improvement.
• Enhanced employer branding through innovative talent acquisition initiatives, including ideathons, hackathons, and Management Trainee programs.
• Conducted benchmark analyses for talent management and engagement, implementing best practices to boost competitiveness.
• Managed departmental budgeting and financial planning for optimal resource allocation.
• Provided leadership, coaching, and professional development support to team members, driving performance and engagement.

• Partnered with business unit leaders to align HR strategies with operational goals, advising on workforce planning, performance management, policy interpretation, and succession planning.
• Led the design and delivery of targeted HR solutions by analyzing trends, metrics, and compliance requirements, ensuring adherence to labor laws, and minimizing legal risks.
• Managed complex employee relations cases, conducted objective investigations, ensured fair outcomes, and fostered a positive workplace culture that boosted morale, productivity, and retention.
• Directed performance management processes, including goal setting, coaching, counseling, career development, disciplinary actions, and leadership capability building.
• Identified organizational training needs, coordinated executive coaching, and supported change management during restructures and strategic initiatives.

Key Projects

• Buying Teams Rotation Program – Built cross-functional skills and agility through a structured rotation program.
• Employer branding for business partners – elevated brand perception through targeted talent initiatives.
• System Integration (Power BI – Harmony) – Enabled data-driven decision-making through integrated HR reporting systems.
• Employee Engagement Survey Action Planning – Translated survey insights into action plans that improved engagement scores.

• Performance Management Project – Led the adaptation of a competency- and goal-based performance management system, including setting team and individual goals, building the performance platform, and integrating the latest trends into the Bank’s performance strategy.
• Employee Performance Follow-up Project – Designed and implemented a standardized process for addressing low performance, ensuring consistent and fair actions across the organization.
• Talent Pool Revision – Directed revisions to talent pool application procedures; managed assessment processes to identify high-potential employees, and aligned talent placement with the organization’s branch manager succession needs.
• Employee Engagement Survey – Oversaw the bank-wide survey process, and established top-management-led action committees to address development areas identified through engagement results.

• Managed career development, rewards, and follow-up systems, as well as appointment, promotion, and leave processes; supported outsourced recruitment activities when required.
• Served as administrator and project lead for the Performance Management System Revision Project, including designing and delivering training to management teams on setting SMART goals for their teams.
• Organized Pegasus Motivational Family Meetings, and developed an internal communication strategy aligned with company objectives.
• Created and launched the Employee Suggestion System, promoting participation through targeted internal communication campaigns.

• Reviewed and optimized the HR portal and job posting tools to enhance recruitment efficiency.
• Led candidate sourcing, screening, and interviewing to identify the best fit for job descriptions and role requirements.
• Managed recruitment activities across the head office and branches, including the Çukurova Region, Headquarters Operations, Social Services, Corporate Communication, and HR functions.
• Prepared and communicated job offers to selected candidates, ensuring a smooth onboarding process.
• Conducted branch visits to engage with employees, assess workplace dynamics, and collect feedback.
• Monitored employee performance in collaboration with Business Lines and the Corporate Development Department.
• Evaluated promotion cases using performance data, and administered reward and follow-up systems to support career progression.