Gökay Çiçek

Managed multiple projects simultaneously while maintaining focus on meeting key milestones.

Enhanced team productivity by providing ongoing coaching and mentoring to staff members.

Led employee performance reviews, aligning individual goals with organizational objectives.

Implemented new systems for better data management, leading to improved decision-making processes.

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Ensured compliance with relevant regulations by developing robust policies and procedures.

Informed VP of unusual matters of significance and launched corrective action plan.

Reviewed performance results to target and take corrective measures with authorization and escalation.

Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.

Established strong partnerships with stakeholders, fostering a collaborative work environment.

Generated new business with marketing initiatives and strategic plans.

Managed revenue models, process flows, operations support, and customer engagement strategies.

Reached out to potential customers via telephone, email, and in-person inquiries.

Negotiated and closed long-term agreements with new clients in assigned territory.

Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.

Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.

Came up with detailed plans to enhance sales management and prioritize long-term business goals.

Spearheaded cross-functional teams towards achieving common goals, ensuring alignment of objectives across departments.

Used SalesForce to handle current portfolio and prospective leads.

Conducted regular meetings with clients to build positive and productive relationships.

Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Streamlined project management with effective communication and collaboration across cross-functional teams.

Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.

Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.