Gizem YURDALAN ŞEN
Senior Manager - OBSS TECH
Istanbul
Summary
Dynamic Senior Business Analyst with a proven track record at ING Türkiye, specializing in digital transformation and open banking. Expert in stakeholder management and business process mapping, I successfully led the development of innovative solutions that enhanced customer experience and operational efficiency. Strong analytical thinker with a passion for product development.
Overview
19
19
years of professional experience
Work History
Senior Business Analyst
ING Türkiye
03.2023 - Current
Corporate Digital Banking & Digital Transformation
- Open Banking (web)
- BDDK (mobile & web)
- BRING Dashboard (C# to Java)
Product Owner
Doğuş Teknoloji
04.2021 - 01.2022
Zubizu
- Developing product vision and roadmaps
- Worked closely with UX/UI team, attended all design phases of the projects to make sure that created experience and design can meet customer needs, also make sure that outcomes of design process feasible.
- Led the transformation of the Zubizu mobile app into fintech platform, implementing core financial services( digital wallet, payment integrations, ..)
Lead Business Analyst
Koç System
03.2018 - 03.2021
Yapıkredi Leasing & Avivasa
Business Analyst
IBTECH
09.2012 - 03.2018
- Business Analyst (Analyst&Test (cc,mobile,web, internet banking) - Enpara)
- Business Analyst (Analyst (QNB Finansbank intranet applications, web design,mobile design) - Web Applications)
Part Time Instructor
Alpim Eğitim Merkezi
10.2006 - 05.2008
Teaching and helping highschool students
- Math
- Geometry
- English
Education
Bachelor of Science - Computer Engineering
Bahcesehir University
Istanbul 04.2001 -
Skills
Agile methodology
Stakeholder management
Requirements gathering
Business process mapping
KPI tracking
Problem-solving
Operational reporting
Analytical thinking
Product development
Multitasking and organization
Verbal and written communication
Data and analytics
Timeline
Senior Business Analyst
ING Türkiye
03.2023 - Current
Product Owner
Doğuş Teknoloji
04.2021 - 01.2022
Lead Business Analyst
Koç System
03.2018 - 03.2021
Business Analyst
IBTECH
09.2012 - 03.2018
Part Time Instructor
Alpim Eğitim Merkezi
10.2006 - 05.2008
Bachelor of Science - Computer Engineering
Bahcesehir University
04.2001 -