Fırat Bağlan
Antalya
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging wait staff member with ability to articulate and help customers make menu choices. Pursuing similar position where skills in conflict resolution will be embraced.
Organised, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations.
Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity.
Energetic worker focused on delivering excellent service to guests. Tracks menu changes and personalises recommendations for guest satisfaction. Collaborative with wait staff and kitchen workers to exceed expectations with fast, delicious food.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Butler
Maxx Royal Golf Resort
2023.10 - Current
- Collaborated with other household staff members to ensure cohesive operation of all domestic matters.
- Acted as a trusted advisor to the employer by making informed suggestions regarding household matters, contributing to decision-making processes when required.
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Handled confidential personal information with discretion and sensitivity, preserving trust between employer and employee.
Waiter
NG Phaselis Bay
2021.10 - 2023.09
- Seated guests quickly and coordinated timely service to minimise table wait times.
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
Waiter
Nirvana dolce vita
2021.07 - 2021.09
- Received orders from wait staff and delivered beverages to guests.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Greeted and seated guests to establish prompt, high quality service.
Waiter
Clup med palmiye
2018.06 - 2019.10
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
Education
A-Levels - Cinema and television
Gaziantep university
Gaziantep, Şahinbey 2017.09 - 2021.06
Skills
- Food and beverage knowledge
- Fine dining experience
- Guest Relations
- Food safety understanding
- Administrative organization
Languages
English
Upper intermediate
B2
Russian
Advanced
C1
Timeline
Butler
Maxx Royal Golf Resort
2023.10 - Current
Waiter
NG Phaselis Bay
2021.10 - 2023.09
Waiter
Nirvana dolce vita
2021.07 - 2021.09
Waiter
Clup med palmiye
2018.06 - 2019.10
A-Levels - Cinema and television
Gaziantep university
2017.09 - 2021.06
Similar Profiles
KATERYNA FADIEIEVAKATERYNA FADIEIEVA
Lobby Bar Supervisor at Maxx Royal Resort HotelLobby Bar Supervisor at Maxx Royal Resort Hotel
Ahmet MolonAhmet Molon
IT Project Manager at Maxx Royal ResortsIT Project Manager at Maxx Royal Resorts
Maskatur SunbeMaskatur Sunbe
Project Engineer at Atlas Golf Services (Royal Sydney Golf Course)Project Engineer at Atlas Golf Services (Royal Sydney Golf Course)