Fjona Alcani
Tirana
Summary
Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Executive Assistant to CEO
Balfin Development
05.2023 - Current
- Managing CEO's calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handling confidential and sensitive information with discretion and tact.
- Managing company's archives of all projects, ensuring easy access and retrieval of project documentation and records.
- Taking Minutes of Meeting and tracking progress and deadlines.
- Assist Human Resources Department in different tasks and event organization
Startup Founder
Self-employeed
03.2021 - 12.2023
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Streamlined operations to reduce costs and improve overall efficiency.
- Drove product (handmade candles) development from concept to launch, ensuring alignment with customer needs.
- Created various seasonal collections and social media content
Human Resources Assistant
Scan Television
03.2022 - 04.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Cooperated with IT department in solving different issues
Office Assistant & Order Processing
Aoos.com.al
10.2021 - 03.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared orders placed online by customers
- Procured purchases from different suppliers
- Registered invoices in financial system
- Assisted in monthly inventory
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Salesperson & Web Administrator
LeFutur Gift Store
06.2020 - 10.2021
- Increased sales and customer satisfaction through personalized servicing.
- Promoting and selling various products to customers
- Maintaining of store’s Website
- Participating in annual inventory
- Interacting with each customer and visitor in a courteous manner
Data Entry Specialist
Foodini.al
04.2021 - 06.2021
- Completed data entry tasks with accuracy and efficiency.
- Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
- Reporting and fixing problems
- Keeping in touch with clients for every update (Restaurants)
- Completing each article with their own information
- Translating in English and Italian
E-learning Content Developer
Bit Albania
09.2020 - 01.2021
Salesperson
Stationery Store
10.2018 - 07.2020
- Promoting and selling various products to customers
- Procuring and stocking all received shop items in a proper manner
- Offering services as: printing, photocopy and scanning
- Interacting with each customer and visitor in a courteous manner
- Participating in annual inventory
Education
MBA - Business Administration And Management
Tirana Business University
Tirana, Albania 04.2001 -
Bachelor - Business Informatics
Agricultural University of Tirana
Tirana, Albania 04.2001 -
Skills
Administrative Support
Certification
Human Resources Management
Timeline
Executive Assistant to CEO
Balfin Development
05.2023 - Current
Human Resources Management
08-2022
Human Resources Assistant
Scan Television
03.2022 - 04.2023
Office Assistant & Order Processing
Aoos.com.al
10.2021 - 03.2022
Data Entry Specialist
Foodini.al
04.2021 - 06.2021
Startup Founder
Self-employeed
03.2021 - 12.2023
E-learning Content Developer
Bit Albania
09.2020 - 01.2021
Salesperson & Web Administrator
LeFutur Gift Store
06.2020 - 10.2021
Salesperson
Stationery Store
10.2018 - 07.2020
MBA - Business Administration And Management
Tirana Business University
04.2001 -
Bachelor - Business Informatics
Agricultural University of Tirana
04.2001 -
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