Fjona Alcani
Tirana
Summary
Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Executive Assistant to CEO
Balfin Development
05.2023 - Current
- Managing CEO's calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handling confidential and sensitive information with discretion and tact.
- Managing company's archives of all projects, ensuring easy access and retrieval of project documentation and records.
- Taking Minutes of Meeting and tracking progress and deadlines.
- Assist Human Resources Department in different tasks and event organization
Startup Founder
Self-employeed
03.2021 - 12.2023
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Streamlined operations to reduce costs and improve overall efficiency.
- Drove product (handmade candles) development from concept to launch, ensuring alignment with customer needs.
- Created various seasonal collections and social media content
Human Resources Assistant
Scan Television
03.2022 - 04.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Cooperated with IT department in solving different issues
Office Assistant & Order Processing
Aoos.com.al
10.2021 - 03.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared orders placed online by customers
- Procured purchases from different suppliers
- Registered invoices in financial system
- Assisted in monthly inventory
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Salesperson & Web Administrator
LeFutur Gift Store
06.2020 - 10.2021
- Increased sales and customer satisfaction through personalized servicing.
- Promoting and selling various products to customers
- Maintaining of store’s Website
- Participating in annual inventory
- Interacting with each customer and visitor in a courteous manner
Data Entry Specialist
Foodini.al
04.2021 - 06.2021
- Completed data entry tasks with accuracy and efficiency.
- Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
- Reporting and fixing problems
- Keeping in touch with clients for every update (Restaurants)
- Completing each article with their own information
- Translating in English and Italian
E-learning Content Developer
Bit Albania
09.2020 - 01.2021
Salesperson
Stationery Store
10.2018 - 07.2020
- Promoting and selling various products to customers
- Procuring and stocking all received shop items in a proper manner
- Offering services as: printing, photocopy and scanning
- Interacting with each customer and visitor in a courteous manner
- Participating in annual inventory
Education
MBA - Business Administration And Management
Tirana Business University
Tirana, Albania 04.2001 -
Bachelor - Business Informatics
Agricultural University of Tirana
Tirana, Albania 04.2001 -
Skills
Administrative Support
Information confidentiality
Schedule Management
Office Administration
Database Management
Meticulous attention to detail
Calendar Management
Filing and data archiving
Certification
Human Resources Management
Timeline
Executive Assistant to CEO
Balfin Development
05.2023 - Current
Human Resources Management
08-2022
Human Resources Assistant
Scan Television
03.2022 - 04.2023
Office Assistant & Order Processing
Aoos.com.al
10.2021 - 03.2022
Data Entry Specialist
Foodini.al
04.2021 - 06.2021
Startup Founder
Self-employeed
03.2021 - 12.2023
E-learning Content Developer
Bit Albania
09.2020 - 01.2021
Salesperson & Web Administrator
LeFutur Gift Store
06.2020 - 10.2021
Salesperson
Stationery Store
10.2018 - 07.2020
MBA - Business Administration And Management
Tirana Business University
04.2001 -
Bachelor - Business Informatics
Agricultural University of Tirana
04.2001 -