Filiz Mızrak

Teaching in Logistic Management and Aviation Management of Istanbu Medipol University and Bilgi University. Below are the courses that I have given so far;

Air Cargo & Dangerous Goods

Air Cargo Operations

Customer Relationship Management in Aviation

Strategic Management in Logistic Companies

Maritime Logistics

Supply Chain Management

Logistics Cost

Transportation Economics and Policies in Turkey

Project Management

• Negotiated and arranged transport of goods with shipping or freight companies.
• Created documents of load plans, cargo cleanliness inspections and transportation processes.
• Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
• Led warehouse improvement initiatives to advance operational efficiencies.
• Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
• Entered shipping information into computer system and estimated freight and postal rates.
• Advised clients on transportation and payment methods.
• Determined method of shipment and prepared bills of lading, invoices and other shipping documents
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Exceeded goals through effective task prioritization and great work ethic.

• Input data into system and recorded order updates with HİGH accuracy.
• Reduced production downtime by overseeing quality control and assembly.
• Performed yearly store audits in collaboration with managers, designers and sales associates to provide feedback.
• Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
• Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
• Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
• Developed team communications and information for meetings.
• Maintained excellent attendance record, consistently arriving to work on time.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Received and processed stock into inventory management system.