Strong computer skills, including proficiency in Microsoft Office and general software use
Fevzi Turk
Student
Kusadasi
Summary
Dynamic hospitality professional with extensive experience at The Nook, excelling in team management and guest relations. Proven track record in training staff and increasing sales through effective communication and problem-solving. Adept at task delegation, ensuring smooth operations and exceptional service in fast-paced environments.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Head Server/Barista
The Nook - Breakfast and Brunch
01.2023 - 06.2025
- Trained staff members on use of POS system.
- Stayed up-to-date on menu changes to help customers make food choices.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supervised restocking of salad bar and buffet for breakfast and lunch service.
- Prepared and served alcoholic beverages and cocktails in a fast-paced bar environment.
Event Operations Staff
ARAMARK Facility Services
06.2022 - 10.2022
- Prepared and stocked vendor carts with beverages and ice to ensure efficient in-stadium sales operations on game days.
- Assisted with cash handling and point-of-sale transactions during events when needed.
- Worked at multiple stadiums based on event schedules, supporting operations for baseball, football, and ice hockey games.
- Provided assistance with event setup and breakdown duties as needed for smooth transitions between games or concerts held at the venue.
Food and Beverage Attendant
Kennywood Amusement Park - Festival Fun Parks, LLC
05.2022 - 09.2022
- Serving food & beverages.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Head Server
Park Cafe & Coffee Bar
01.2021 - 03.2022
- Trained staff members.
- Managed food resources, memorized orders, and coordinated customer service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
Beach Staff Member
Arya Tourist Facilities
04.2020 - 10.2020
- Working on the beach and renting sunbeds and sun umbrellas.
- Enhanced customer satisfaction by providing timely assistance and addressing their needs at the beach.
- Participated in ongoing training sessions to remain informed of best practices in hospitality services at the beach location.
- Contributed to a well-organized beachfront by arranging equipment neatly after use.
Ticket Sales Representative
Peron Tour Travel Agency
05.2019 - 09.2019
- An officer who is responsible from selling tour tickets and
organizing the tours. - Contributed to a positive work environment by maintaining open communication channels with colleagues and actively participating in team meetings or brainstorming sessions.
- Streamlined ticket sales operations for increased efficiency and reduced wait times.
- Participated in industry events, trade shows, and networking opportunities to increase brand visibility and generate leads.
- Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
Lifeguard
Sea Light Resort Hotel
05.2018 - 09.2018
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Server
Pine Bay Holiday Resort
06.2017 - 08.2017
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Final-year Student - Tourism Guidance
Aydın Adnan Menderes University
Aydin, Turkey 04.2001 -
High School Diploma -
Ayla Vural Anatolian High School
Aydin 04.2001 -
Skills
Increasing sales
Team management
Guest relations
Training employees
Task delegation
Positive and friendly attitude
Problem-solving
Verbal and written communication
Complaint resolution
Software
Interests
Traveling and exploring new cultures
Team sports and fitness
Music and live events
Reading and personal development
Event organization and hospitality-related activities
Timeline
Head Server/Barista
The Nook - Breakfast and Brunch
01.2023 - 06.2025
Event Operations Staff
ARAMARK Facility Services
06.2022 - 10.2022
Food and Beverage Attendant
Kennywood Amusement Park - Festival Fun Parks, LLC
05.2022 - 09.2022
Head Server
Park Cafe & Coffee Bar
01.2021 - 03.2022
Beach Staff Member
Arya Tourist Facilities
04.2020 - 10.2020
Ticket Sales Representative
Peron Tour Travel Agency
05.2019 - 09.2019
Lifeguard
Sea Light Resort Hotel
05.2018 - 09.2018
Server
Pine Bay Holiday Resort
06.2017 - 08.2017
Final-year Student - Tourism Guidance
Aydın Adnan Menderes University
04.2001 -
High School Diploma -
Ayla Vural Anatolian High School
04.2001 -