FAWZY ALTAYEB
Software Engineer
Istanbul,34
Summary
Accomplished Software Engineer with a proven track record at the University of Palestine, enhancing software reliability and user experience through innovative debugging strategies and intuitive design. Expert in SQL and adept at fostering team collaboration, significantly improving project outcomes. Achieved a notable increase in system efficiency and customer satisfaction by implementing best practices in software development and technical support.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [software] position. Ready to help team achieve company goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Software Engineer
Private Practice
03.2016 - 10.2023
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Analyzed proposed technical solutions based on customer requirements.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Implemented automated build and deployment processes to streamline release management procedures.
Technical Support Representative
Speed Click Company
04.2014 - 11.2015
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
- Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
- Implemented feedback from customers to improve overall quality of support services provided by the team.
Software Engineer
University of Palestine
06.2012 - 06.2013
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Analyzed proposed technical solutions based on customer requirements.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
Education
Bachelor of Science - Software Engineering
University Of Palestine
Gaza City , Palestine 04.2001 -
Skills
SQL
MySQL
Object-Oriented Programming
Javascript
Software Development Life Cycle (SDLC)
Testing and debugging
Technical Writing
Technical Documentation
Amazon Web Services
System Administration
Best Practices
Timeline
Software Engineer
Private Practice
03.2016 - 10.2023
Technical Support Representative
Speed Click Company
04.2014 - 11.2015
Software Engineer
University of Palestine
06.2012 - 06.2013
Bachelor of Science - Software Engineering
University Of Palestine
04.2001 -