Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
FATMA SULTAN ACAR

FATMA SULTAN ACAR

PRODUCT SUPPORT SPECIALIST
Kadıköy

Summary

Between 2019 and 2023, I studied Business Administration at Yıldız Technical University. During my education, I completed an 11-month long-term internship at Setur. In the first phase of my internship, I took part in HR analytics projects, and later worked in the Employee Experience and Internal Communication department. I am currently working as a Product Support Specialist at Arena. In this role, I contribute to the end-to-end management of product operations, ensuring the smooth execution of procurement and product lifecycle processes by effectively using SAP ERP and SAP HANA systems in close collaboration with product managers.

Overview

3
3
years of professional experience
1
1
Certification
1
1
Language

Work History

Product Support Specialist

Arena
11.2023 - Current
  • Taking an active role in all operational processes of the products
  • Use of SAP for efficient data management and support processes

Human Resources Analytics Intern / Employee Experience and Internal Communication Project Officer

Setur
07.2022 - 06.2023
  • HR Analytics Intern (3 months): Analyzed HR data to support strategic decision-making.
  • Employee Experience and Internal Communication Project Officer (8 months): Taking an active role in studies aimed at increasing employee loyalty and improving internal communication.

Education

Bachelor's Degree - Business Administration

Yıldız Technical University
04.2001 -

Skills

  • SAP
  • SAP ERP
  • SAP Portal
  • SAP HANA
  • Analytical Thinking
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Excellent communication

Certification

Istanbul Business Institute, Public Relations and Communication, 04/01/20

Interests

Researching
Reading Books
Learning New Languages
Exercising
Attending Cinema and Theater Events
Listening to Music

Timeline

Product Support Specialist

Arena
11.2023 - Current

Human Resources Analytics Intern / Employee Experience and Internal Communication Project Officer

Setur
07.2022 - 06.2023

Bachelor's Degree - Business Administration

Yıldız Technical University
04.2001 -
FATMA SULTAN ACARPRODUCT SUPPORT SPECIALIST