Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Fatih Kara

Content Moderator
Adana

Summary

Adaptable professional with a strong belief in the value of every step, embracing challenges as opportunities for growth. University-educated with a solid analytical mindset and proven leadership, communication, and organizational skills honed through representing 4,000+ students and leading clubs for five years. Experienced Content Moderator at ScorpApp for over two years, skilled in content evaluation, critical thinking, and effective communication in fast-paced digital settings. Ready to excel in dynamic environments and take on new challenges. Transitioning to a new field to apply transferable skills for the benefit of a collaborative team. Known for ensuring compliance with community standards and policies, fostering a positive work environment, and consistently delivering results. Highly adaptable and dependable with strong problem-solving and analytical abilities that enhance team performance and contribute to organizational goals. Demonstrates strong analytical, communication, and teamwork skills with a quick adaptability to new environments. Eager to contribute to team success, develop professional skills further, and maintain a positive attitude towards continuous learning and growth.

Overview

2
2
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Content Moderator

Scorp
Istanbul, Istanbul
04.2023 - Current
  • Coordinated: Regularly monitored the performance and process adherence of remote team members, contributing to operational efficiency.
  • Developed Solutions: Analyzed, verified, and developed effective solutions for user requests received through a multinational live support team, enhancing user satisfaction.
  • Managed: Effectively managed content flow and team processes by actively utilizing various internal panels.
  • Monitored: Diligently monitored compliance with broadcasting and chat rules, ensuring platform safety and quality user experience.
  • Provided Training: Delivered comprehensive training to new Content Moderators at Scorp, supporting the team's rapid adaptation and efficiency.
  • Managed Financial Transactions: Controlled payments received from various platforms and processed necessary uploads, ensuring the accuracy of financial processes.
  • Reported: Prepared weekly reports to present operational statistics and maintained continuous communication with senior management, contributing to the uninterrupted flow of work.
  • Utilized: Achieved fast and accurate data entry and processing with 10-finger typing proficiency; applied basic Excel knowledge for operational reporting and data tracking.
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
  • Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.
  • Proactively identified areas requiring policy updates or clarifications, reducing the occurrence of inconsistencies in content moderation decisions.

Education

Bachelor of Science - Computer Engineering

Yeditepe University
Istanbul
01.2015 - 01.2022

No Degree - C (programming Language)

Boğaziçi University
Istanbul, Turkey
04.2001 -

English Preparatory Program - English Education

Yeditepe University
Istanbul, Turkey
01.2014 - 01.2015

Intensive English Language Training - Foreign Languages

Eurocentres
Bournemouth, UK
01.2013 - 01.2014

Bachelor of Science - Economics (SUNY)

Istanbul Technical University
Istanbul, Turkey
01.2011 - 01.2014

High School Diploma - Science Stream

Özel Adana Koleji
Adana, Turkey
01.2006 - 01.2010

Skills

Certification

SAP ABAP, SAP, 01/01/16, A3Q2T7T8

Languages

Turkish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Beginner (A1)

Timeline

Content Moderator

Scorp
04.2023 - Current

Bachelor of Science - Computer Engineering

Yeditepe University
01.2015 - 01.2022

English Preparatory Program - English Education

Yeditepe University
01.2014 - 01.2015

Intensive English Language Training - Foreign Languages

Eurocentres
01.2013 - 01.2014

Bachelor of Science - Economics (SUNY)

Istanbul Technical University
01.2011 - 01.2014

High School Diploma - Science Stream

Özel Adana Koleji
01.2006 - 01.2010

No Degree - C (programming Language)

Boğaziçi University
04.2001 -
Fatih KaraContent Moderator