FATİH HÜRSEV
GROUND OPERATION AGENT
Istanbul
Summary
Dedicated airfield operations expert with aviation industry experience. Proficient in airfield maintenance, aircraft fueling and aircraft ground handling operations. Talented at implementing new airfield operations protocols and enforcing compliance with aviation regulations. Hardworking operation skilled in managing aircraft operations to promote passenger safety and aircraft efficiency. Well-versed in maintaining flight logs with accuracy. Desire to bring 5 years of airport experience to employer. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
GROUND OPERATION AGENT
HAVAS GROUND HANDLING
06.2019 - Current
- Minimized delays related to aircraft servicing with proactive coordination among catering, fueling, cleaning teams, and crew members.
- Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Oversaw fueling, cargo management, and departure of aircraft at busy [Type] facility with 15 daily departures and arrivals
CUSTOMER SERVICE REPRESENTATIVE
GLOBAL EXCHANGE
03.2019 - 06.2019
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Inside Sales and Marketing Representative
OGUZ KONSEPT
08.2013 - 02.2019
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Managed friendly and professional customer interactions.
CASHIER SUPERVISOR
F.ERDILLI GOURMET SLOW FOOD
12.2012 - 07.2013
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
ACCOUNTANT
SULTAN HOTEL
04.2012 - 11.2012
- Handled day-to-day accounting processes to drive financial accuracy.
- Compiled general ledger entries on short schedule with 100% accuracy.
Education
ONLISANS - SIVIL HAVA ULASTIRMA ISLETMECILIGI
ISTANBUL UNIVERSITY
ISTANBUL 09.2018 - 06.2020
LISANS - IKTISAT
ANADOLU UNIVERSITY
ISTANBUL 10.2012 - 06.2015
LISANS - ISLETME
ANADOLU UNIVERSITY
ISTANBUL 09.2006 - 06.2011
ON LISANS - DIŞ TİCARET
ISTANBUL TICARET UNIVERSITESI
ISTANBUL 06.2007 - 06.2010
Skills
Calm Under Pressure
undefinedSEYAHAT
Yeni yerleri görmeyi ve keşfetmeyi seviyorum.
Timeline
GROUND OPERATION AGENT
HAVAS GROUND HANDLING
06.2019 - Current
CUSTOMER SERVICE REPRESENTATIVE
GLOBAL EXCHANGE
03.2019 - 06.2019
ONLISANS - SIVIL HAVA ULASTIRMA ISLETMECILIGI
ISTANBUL UNIVERSITY
09.2018 - 06.2020
Inside Sales and Marketing Representative
OGUZ KONSEPT
08.2013 - 02.2019
CASHIER SUPERVISOR
F.ERDILLI GOURMET SLOW FOOD
12.2012 - 07.2013
LISANS - IKTISAT
ANADOLU UNIVERSITY
10.2012 - 06.2015
ACCOUNTANT
SULTAN HOTEL
04.2012 - 11.2012
ON LISANS - DIŞ TİCARET
ISTANBUL TICARET UNIVERSITESI
06.2007 - 06.2010
LISANS - ISLETME
ANADOLU UNIVERSITY
09.2006 - 06.2011
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