Travel
Fatih Cetin
Industrial Engineering Student
Antalya
Summary
Hi, I am currently a 3rd year student in Industrial Engineering department. I succesfully completed my English preparatory school at C1 level. I love traveling so i have been to many cities in Europe (Netherlands, Italy, Austria, Germany, North Macedonia). I have knowledge and experience in project design, execution, optimization, improvement, and management. In project design field, I took Autocad and Solidworks lessons at my school. Besides that i took statistics, probability lessons. I have a great interest in the data field and I educated myself by taking courses. I know Pyhton, SQL, Pandas, Numpy, Matplotlib, PowerBI and Excel. I am also eager to learn more about libraries.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
5
5
years of post-secondary education
Work History
Floorwalker
SunExpress Airline Company
08.2024 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Call Center Team Leader
Ela Excellence Resort Hotel
03.2023 - 05.2023
- Conducted regular performance reviews for team members, identifying strengths and opportunities for development to foster professional growth.
- Championed process improvements within the team, streamlining workflows and increasing overall efficiency.
- Implemented new call center strategies and procedures, leading to enhanced productivity and customer service quality.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Entered customer information, inquiries and resolutions in company systems for performance tracking and service review purposes.
- Created team rotations to man center effectively during peak hours.
Electrical Technician
Akdeniz Electric
Antalya, Antalya
06.2022 - 10.2022
- Tested wiring and other system parts for electrical flow and function.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers, and dial indicators.
- Reduced downtime by troubleshooting and repairing faulty electrical components promptly.
Education
Bachelor of Science - Industrial Engineering
Alanya Alaaddin Keykubat Üniversitesi
Antalya, Turkey 10.2022 - 06.2027
Skills
Friendly, positive attitude
Teamwork and collaboration
SQL
Pyhton
Customer service
Microsoft office
Problem-solving
Time management
Data entry
Calm under pressure
Organization and time management
Supervision and leadership
Excellent communication
Matplotlib
Numpy
Pandas
PowerBI
Websites
Certification
Legal Problems Encountered in Business Life and Solution Suggestions
Interests
Reading Book
Playing Games
Timeline
Legal Problems Encountered in Business Life and Solution Suggestions
12-2024
Floorwalker
SunExpress Airline Company
08.2024 - 10.2025
Call Center Team Leader
Ela Excellence Resort Hotel
03.2023 - 05.2023
Bachelor of Science - Industrial Engineering
Alanya Alaaddin Keykubat Üniversitesi
10.2022 - 06.2027
Electrical Technician
Akdeniz Electric
06.2022 - 10.2022