Fatemeh Namnik
istanbul,0
Summary
Accomplished technology and communications management professional with 16 years of industry experience. Strategically meets evolving business, management and service user needs. History implementing improved ICT policies to maximise operational efficiency.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
CEO
ALA company
Tehran
01.2013 - Current
- Developed methods of tracking expenses, controlled company budget and devised new ways to save money while maintaining excellent service records.
- Deployed processes to increase long-term business success and increase profit levels.
- Worked with board of directors to establish objectives and decisively lead operations.
- Put in place clear controls for financial administration and business management.
- Allocated resources to teams and projects based on need, performance and availability.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created and led successful business culture focused on performance.
Software project manager
Municipality
Isfahan, Khomeınıshahr
01.2008 - 01.2013
- Tracked project budget by monitoring resource usage and the management of tasks so that costs did not overrun.
- Evaluated, assessed and recommended software products that would meet project requirements.
- Coordinated the development, testing and release of a complete suite of web-based software offerings.
- Supervised and trained a team of software developers, providing the group with the resources they needed to be successful.
- Managed all communications between clients, stakeholders and in-house software development team.
- Resolved issues to immediately ensure that project deliverables were not negatively impacted.
- Visited clients on site and answered questions via phone and email to ensure that issues were resolved in a timely manner.
- Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
- Led IT support for 1st, 2nd, and 3rd line hardware and software issues.
- Trained IT support staff to manage enquiries from end-users with first-call resolution.
- Identified skill gaps and restructured IT team, increasing department capabilities.
- Managed team of IT support technicians, developing workflows and processes.
- Identified and recommended cost-effective technology solutions.
Data analyst and AI specialist
Inknowtex Comany
Isfahan
01.2007 - 01.2010
- Generated reports from extracted data for analyses.
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Improved data integrity with rigorous auditing and cleansing.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Implemented data workflows to streamline automated Power BI and Databricks input.
- Built, reviewed and maintained data models to meet business requirements.
- Developed dashboards that increased insights, interpretations and predictions for improved forecasting.
- Tested AI and ML solutions to recognise increased automation possibilities.
- Created bespoke reports according to requests, presenting clear, informative data insights.
- Coached and mentored junior analysts in data mining best practices, uplifting team capabilities.
- Presented data insights and highlighted improvement opportunities aligned with business strategy.
- Supported data improvement initiatives by increasing automation, reducing department costs.
Education
Master of Science - Masterof Science in Information Technology Engineering (Software design and develop)
Shiraz University
Shiraz/Iran 01.2011 - 01.2013
Bachelor of Science - Software Engineering
Najafabad University
Isfahan/ Iran 01.2002 - 01.2006
Skills
- Project Management Tools:
Proficiency in using project management tools such as Jira, Trello, Asana, or Microsoft Project - Version Control
- Coding and Scripting
Basic understanding of coding and scripting languages can be beneficial, especially if managing technical teams (eg, Python, Java, etc) - Database Management:
Familiarity with database systems and management (eg, MySQL, PostgreSQL, MongoDB) - Requirements Analysis
- Quality Assurance and Testing
- Risk Management
- Agile/Scrum/Kanban
- SDLC Knowledge
- Budgeting and Resource Management
- Technical Documentation
- Integration Management
- Data Analysis
- Cybersecurity Awareness
Technical Skills:
Soft Skills:
- Communication
- Leadership
- Problem-solving
- Adaptability
- Time Management
- Negotiation Skills
- Stakeholder Management
- Team Collaboration
- Decision-making
- Motivation
- Risk Tolerance
- Emotional Intelligence
- Conflict Resolution
- Client Management
Languages
Persian
Native
English
Upper intermediate
Turkish
Elementary
Certification
- Project Manager, Google Company - 2023
- Social Media Management, Meta Company - 2023
- New Product Development and Lunch, Edge Institue - 2022
- General course on intellectualproperty, Wipo academy- 2021
books
Translate Data Mining for Managers: How to Use Data (Big and Small) to Solve Business Challenges 2014th Edition to Persian
Translate Data Science for Supply Chain Forecast Paperback – November 12, 2018 to Persian
Timeline
CEO
ALA company
01.2013 - Current
Master of Science - Masterof Science in Information Technology Engineering (Software design and develop)
Shiraz University
01.2011 - 01.2013
Software project manager
Municipality
01.2008 - 01.2013
Data analyst and AI specialist
Inknowtex Comany
01.2007 - 01.2010
Bachelor of Science - Software Engineering
Najafabad University
01.2002 - 01.2006