Farzaneh Jadiditabrizi

• Team Leadership: Recruited and On-boarded a cross-functional team of 50+ software developers, architects, and product managers, resulting in a 50% gain in project delivery efficiency.
• Market Expansion: Successfully entered the European and Australian markets, securing contracts with 10 major clients within the first 3 year.
• Team Growth: Enlarge the engineering team from 7 to 50 employees, enhancing the company’s capacity to handle larger and more complex projects.
• Culture & Retention: Fostered a culture of continuous learning and innovation, which led to a 30% increase in employee retention and satisfaction.
• Revenue Growth: Secured a significant 3-year contract with a Nordic company, contributing to 25% of the company's annual revenue.
• Customer Satisfaction: Obtained a 98% customer satisfaction rate by implementing a robust feedback survey and an iterative product development process.
• Crisis Management: Successfully navigated the company through the COVID-19 pandemic, maintaining full operations and achieving a 30% growth in remote software sales.
• Process Improvement: Reduced development cycle times by 40% through the adoption of Agile methodologies and continuous integration practices.

· Global Service Delivery transformation with focus on Cost-out, Contract improvements and Operating Model changes. Reported to Business Unit board member and had $4M P&L responsibility with line organisation responsibility of 500+ people.

· Regional Leadership: Directed Ericsson's software house in the Middle East, leading digital transformation initiatives and overseeing a team of 350 software developers and testers.

· Spearheaded and launched :40 start-up and demo projects within a university setting, successfully securing subsidies from the Turkish government. This initiative promoted innovation and supported the development of emerging ventures. Implemented a new organizational structure that utilized young university graduates, resulting in nearly 25 MSEK in cost savings within the first year. Demonstrated exceptional leadership and a strategic approach to driving significant cost efficiencies and fostering growth.

· Process Optimization: Modernised testing processes, resulting in a 40% positive effect in project delivery efficiency.

· Digital Transformation: Spearheaded digital transformation initiatives, upgrading the company’s technological infrastructure and boosting its competitive edge.

· Global IT Management: Directed a global IT team, driving innovation in SWaaS development and IoTaaS solutions.

· TPM: Get along more than 23 projects in CU Turkey and Iran and GCU, focusing on competence management and organizational infrastructure.

· Outsourcing & Organizational Change: Led the successful rollout and management of the core business network for CU Turkey, driving a major organizational restructuring. This initiative significantly improved project efficiency and effectiveness, resulting in a nearly 50% financial impact. Enhanced operational performance through strategic outsourcing and organizational transformation, contributing to substantial value creation.

· Billing System & OSS Modules:Composed CRM, Billing, OSS, BSS, PRM, AR, DC, BB, INV, POS, and Rating functional modules, ensuring end-to-end billing and provisioning processes were optimized and efficient.

· Data Analysis & Reporting: Monitored and extracted interconnect, roaming, IDD, SPCP settlement reports, and GLs post files from the Finance module. Delivered regular and ad hoc MIS reports to senior management.

· System Troubleshooting & Upgrades:Identified system errors and provided first-line troubleshooting. Conducted system upgrades in collaboration with suppliers to ensure full operational status and compatibility.

· Feasibility Studies: Led feasibility studies for new services, functions, policies, and tariff structures, recommending strategies for senior management consideration.

· Technological Advancement:Kept abreast of technological advances and industry best practices to enhance the company’s IT and MIS capabilities.

· Project Management: Managed billing data migration analysis, focusing on migrating data from legacy systems. Supported UAT activities in collaboration with product development, in-house, and supplier teams.

· Business Process Development:Developed business processes using UML for SIM card orders, HRMS, and Oracle Financial systems.

· Cross-Functional Project Management: supervised cross-functional teams in the deployment of new mobile communication services, reducing time-to-market by 25% and increasing revenue streams.

· Regulatory Compliance and Standards:Ensured compliance with international mobile communication standards (3GPP, ITU) and local regulations, successfully passing all audits with zero non-conformities.

· Cost Optimization: Gained a 30% reduction in operational costs through strategic partnerships, vendor management, and process optimization in mobile Network expansion projects.

· Strategic Vendor Negotiations:Negotiated with key technology vendors to secure favorable contracts such as sit sharing, resulting in a 20% cost reduction for network equipment and services.

· Mobile Network Expansion:Managed the rollout of new mobile network infrastructure in underserved regions, expanding coverage by 40% and capturing 15% more market share within a year.

· Enhanced Network Performance: Upgraded mobile network performance through the implementation of cutting-edge technologies like 3G, leading to a 25% improvement in data throughput and a 15% increase in customer satisfaction.

Designed a comprehensive telecom strategy for the oil & gas sector, propagate communication infrastructure and boost operational efficiency by 30% across 21 remote offshore and onshore sites.