Faruk Bekinkayan
Gebze ,41
Summary
Technical Sales Manager with strong history of executing sales strategy for Product or Service by prospecting new customers and business. Skilled at using Technique to determine products and services that meet customer needs and quality standards while maintaining company profitability. Willing to travel significantly and employ proficient Software knowledge and collaborative and communications skills to execute sales strategy. Experienced Technical Sales Manager with Number+ years of identifying technical challenges and providing solutions for customers. Well-versed in prospecting and consulting with new customers and industries to enhance, market and drive sales. Proficient Software skills for technical presentation development to demonstrate benefits. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Talented Sales Representative with excellent lead generation potential and more than Number years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in Spanish. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Technical Sales Representative
ÖZGEN SHİP SUPPLY
İstanbul, Tuzla
12.2021 - Current
- Established strong partnerships with industry influencers to increase brand visibility and credibility in the market.
- Streamlined internal processes for greater efficiency in order processing, quotation generation, and contract management tasks.
- Developed customized proposals for prospective clients based on unique needs assessments and budget requirements.
- Resolved technical issues promptly, ensuring minimal disruption to the sales process and maintaining client trust.
- Consistently exceeded quarterly sales targets through proactive prospecting efforts targeting high-value accounts within the territory.
- Spearheaded negotiations with key stakeholders, securing advantageous terms for both the company and clients.
- Developed long-term client relationships, resulting in repeat business and increased sales revenue.
- Trained junior sales representatives on product knowledge, sales strategies, and best practices to enhance team performance.
- Collaborated with cross-functional teams to ensure seamless project execution and timely delivery of customer orders.
- Increased customer satisfaction by providing tailored technical solutions and product recommendations.
- Conducted comprehensive market research to identify potential growth opportunities and emerging industry trends.
- Implemented upselling techniques that resulted in higher average transaction values for existing customers.
- Maintained detailed records of sales activities, using CRM tools to track progress towards targets consistently.
- Led territory expansion efforts by identifying underserved markets and implementing targeted outreach strategies.
- Actively participated in weekly sales meetings sharing best practices and discussing strategies for achieving team goals.
- Provided expert pre-and post-sales support, effectively addressing client concerns while reinforcing product value.
- Organized trade shows, conferences, and events to promote company products and generate new leads.
- Delivered effective product presentations for a diverse range of clients, showcasing product features and benefits.
- Utilized strong understanding of competitors'' offerings to differentiate company products and emphasize unique selling points.
- Provided valuable feedback from customers to R&D teams for continuous improvement of products based on user experiences.
- Developed and executed product market strategy to determine distribution, price and promotion efforts.
- Provided input on contractual agreements for products and services to develop options and maximize profit margins.
- Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement Type solutions.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Conducted market analyses and presented findings to product team to develop and enhance product offerings.
- Maintained client and company confidence by keeping records confidential and secure to avoid data breach risks.
- Fostered positive relationships with team members to improve company culture and increase productivity.
- Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
- Promoted company products and services by attending trade shows and industry conferences.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Scheduled, updated and maintained product preparations and customer promotions.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Proactively managed client correspondence and recorded tracking and communications.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Used consultative sales approach to understand and meet customer needs.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Demonstrated products and specific features at customer locations and special events.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Educated new sales staff on store policies and customer support operations.
- Serviced existing accounts on regular basis to maximize revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Reconciled billing discrepancies with regulatory agencies and finance department.
- Used Software to maintain company database with essential account and sales information.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Maintained customer promotional logs for product advertising campaigns.
- Networked at events and by phone to expand business profits and revenues.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Researched potential clients and markets to prepare for appointments.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
Commissioning Engineer
PEGÜ MARİTİME
İstanbul, Tuzla
10.2019 - 03.2021
- Supported sales teams in preparing proposals for prospective clients, highlighting technical capabilities and relevant experience in the field of commissioning engineering.
- Managed multiple projects simultaneously, meeting deadlines while maintaining high-quality work standards.
- Evaluated vendor proposals for equipment supply, making recommendations based on technical specifications and budget considerations.
- Saved resources by identifying and rectifying design issues prior to installation, preventing costly rework.
- Trained colleagues on new technologies and industry best practices, fostering a culture of continuous improvement.
- Streamlined communication between team members by creating clear documentation of commissioning processes.
- Optimized system performance through thorough testing and verification of installed systems.
- Developed comprehensive test plans for each system component, ensuring all aspects were thoroughly evaluated for optimal performance.
- Provided detailed progress reports on commissioning activities to keep stakeholders informed throughout the project lifecycle.
- Reviewed as-built drawings for accuracy upon completion of commissioning activities, ensuring seamless handover to operations teams.
- Liaised with vendors to resolve equipment-related issues promptly, minimizing downtime during commissioning phases.
- Ensured safety compliance by conducting risk assessments and implementing necessary mitigation measures.
- Increased client satisfaction by providing technical support and troubleshooting during the warranty period.
- Maintained up-to-date knowledge of industry trends, codes, standards, regulations affecting commissioning activities.
- Reduced project timelines by coordinating with contractors, vendors, and clients for efficient execution of tasks.
- Collaborated with design teams to identify potential issues early in the project lifecycle, minimizing delays and cost overruns.
- Conducted factory acceptance tests to validate equipment functionality before shipment to site locations.
- Worked closely with operations and maintenance staff during the transition from commissioning to production, ensuring a smooth handover of systems.
- Enhanced equipment efficiency by developing and implementing commissioning procedures.
- Implemented quality control measures during installation, reducing rework requirements and improving overall system reliability.
- Analyzed, troubleshooting software problems and communicated possible solutions with development team.
- Coordinated with technical liaisons and construction team members to address technical issues for meeting project requirements.
- Coordinated industrial control system activities with consultants to guarantee fulfillment of necessary jobs on time.
- Obtained licenses to secure access to Testing and Commissioning Sites within Location region.
- Provided device testing for monitoring progress, and recording defects.
- Verified resolution of differences in actual versus expected results and addressed development adjustments to plans.
- Developed organizational processes, job results and accurate forecasts necessary to reach projected milestones.
- Confirmed testing software met future system requirements.
- Logged device failures caused by unexpected reactions during testing.
- Ran support tests, made adjustments and performed mechanical and electrical repairs.
- Reviewed proposed work orders to confirm jobs followed scope of services and budget.
- Managed escalations from direct reports during testing and commissioning phase of project.
- Performed construction observation and took soil samples.
- Maintained compliance with regulatory requirements for water quality protection.
- Assisted in bidding process by providing for on-site inspections and preparing take-offs.
- Analyzed waterways to identify engineering problems and recommended corrective actions.
- Reviewed calculations and analytical data to maintain accuracy of technical reports.
- Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
- Identified and resolved potential structural issues.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Adhered to timelines to meet quality assurance targets.
- Drafted and reviewed construction schedules, environmental impact studies and project designs.
- Reviewed and assisted in performing technical bid analysis.
- Interacted with state and local agencies concerning compliance with codes and regulations.
- Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
- Produced precise technical specifications and data sheets.
- Computed load and grade requirements, material stress factors and water flow rates to determine design specifications.
- Supported CIP projects and managed street and pavement projects.
- Acted as contact for client's communication with field personnel.
- Supervised various municipal works and modernization projects and performed line and grade surveys.
- Estimated materials costs and sourcing requirements for project feasibility.
- Tested soils and materials to determine foundation strength.
Sales and Service Specialist
ALTANLAR MARİTİME
İstanbul , Tuzla
09.2013 - 10.2019
- Implemented successful sales strategies to identify new leads and expand market presence.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective product presentation and client relationship management.
- Delivered exceptional customer service, resulting in increased repeat business and client referrals.
- Coordinated with marketing department on promotional campaigns to boost brand awareness among target demographics; driving lead generation through strategic initiatives.
- Assisted in the development and launch of new products or services, contributing valuable insights from customer feedback during the design process.
- Managed a diverse portfolio of accounts by maintaining strong relationships with key decision-makers and stakeholders, leading to increased revenue generation.
- Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
- Worked closely with clients throughout the entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
- Led training sessions for new hires on proper sales techniques, product knowledge, and company procedures; resulting in accelerated team productivity levels upon joining the workforce.
- Attended industry conferences as a company representative; networked with potential clients while upholding brand image professionally at all times.
- Monitored sales performance data; identified areas for improvement and implemented targeted action plans to drive continuous growth.
- Collaborated with cross-functional teams to drive cohesive sales approach and optimize overall performance.
- Provided expert product knowledge, demonstrating the value proposition of offered services or products to prospective clients.
- Streamlined internal processes for better efficiency in client follow-ups, leading to increased customer satisfaction rates.
- Created customized solutions for clients'' unique needs, ensuring a tailored approach that resulted in higher conversion rates.
- Received accolades from senior management due to exemplary performance in meeting company-wide objectives, contributing significantly to overall profitability growth.
- Leveraged CRM tools effectively to track customer interactions, monitor progress towards goals, and maintain organized account records for seamless communication across teams.
- Utilized persuasive communication skills to successfully negotiate deals and close contracts.
- Optimized sales pitches during presentations by incorporating visual aids and engaging storytelling techniques for enhanced persuasiveness.
- Conducted comprehensive market research, enabling more targeted sales efforts for improved outcomes.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Wrapped, boxed and weighed bakery department products.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained Number% conversion rate on new contacts by using persuasive communication skills.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Generated sales leads through outbound calls and emails to build robust pipeline.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Researched client requests to create best possible solutions for diverse needs.
- Managed accounts receivable worth $Amount in monthly revenue, diligently staying on top of payment requests to keep aging low.
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
Education
Pendik Anadolu Denizcilik Meslek
Pendik / İstanbul 09.2006 - 09.2010
Accomplishments
- Achieved Result through effectively helping with Task.
- Resolved product issue through consumer testing.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Senior Technical Sales Representative
ÖZGEN SHİP SUPPLY
12.2021 - Current
Commissioning Engineer
PEGÜ MARİTİME
10.2019 - 03.2021
Sales and Service Specialist
ALTANLAR MARİTİME
09.2013 - 10.2019
Pendik Anadolu Denizcilik Meslek
09.2006 - 09.2010