Fares Elnaghy

Provided face-to-face interpretation between Arabic, English, and Turkish in medical and administrative settings. Supported patients during consultations, surgeries, and follow-ups, ensuring accurate and confidential communication. Worked closely with doctors and staff to bridge language gaps, maintain cultural sensitivity, and improve patient understanding and care.

Handled client inquiries and closed sales using Arabic, English, and Turkish to serve a diverse customer base. Provided product recommendations, built strong client relationships, and supported customers throughout the sales process to ensure satisfaction and loyalty.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.