Fahri Çapar
Sales & Operation Manager
Antalya
Summary
Goal-oriented management professional at various levels, strong in human relations with high persuasion ability, closely following all the changes brought by time and adapting them to his life. Presentable, disciplined and devoted, interested in the logic of the subjects, not the visible part of the subjects, and therefore fast learning, prone to teamwork.
Overview
25
25
years of professional experience
11
11
Certifications
Work History
Sales & Operation Manager
BNŞ Turizm Otelcilik AŞ
03.2019 - 06.2024
Sales & Marketing of various Safari and Adventure Tours to tour operators at the beginning of summer season, making of contracts, customer satisfaction follow-up, organization and implementation of all operational processes.
Sales Consultant
Ulusoy Advertising Agency
03.1999 - 08.2021
To search a new sector for Hürriyet Newspaper sectoral advertisement pages and to attract companies working in that sector to place advertisements in the newspaper.
Sales Manager
Karacan Academy
09.2015 - 11.2018
Increasing the market share in the highly competitive Private Education Institutions, Vocational and Academic education sector, follow-up and reporting of all processes carried out in order to gain and keep customers.
Sales & Operation Manager
Nova Organization
09.2013 - 02.2015
Sales of 11 different foreign entertainment show groups to 28 5-star hotels in Antalya and their operations during the season.
Follow-up of hotel satisfaction in accordance with the determined contracts.
Quality Specialist
Tora Petrol Ürün.Müh.Elek- Elektro.San.Tic. A.Ş.
08.2010 - 03.2012
BUREAU VERITAS quality management programme
implementation and control within the scope of EMRA audits, planning of trainings to raise staff awareness for contracted petrol stations (BP, TOTAL, SHELL).
Field Supervisor
Gece Gündüz Tanıtım Ve Organizasyon
04.2009 - 07.2010
Leading technical and operational processes in indoor and outdoor promotion, launch, congress and opening organisations.
After Sales Support Agent
Bombardier Transportation Turkiye
09.2005 - 03.2009
After-sales warranty processes of tram vehicles sold to Istanbul.
Education
Business Administration And Management
Anadolu University
Eskişehir 04.2001 -
Machinery, Technical Drawing And Construction
Eskişehir Osmangazi University
Eskişehir 04.2001 -
Skills
Persuasion and Negotiation
Reception/Organisation Preparations
Operation Management
Inventory Management
Customer Relations and Marketing
Staff Training
Fast Thinking
Deal with Difficult Customers
Working within Short Timeframes
Languages
Turkish
Native language
English
Upper intermediate
B2
Russian
Elementary
A2
Certification
Psychology of Persuasion
Interests
Nature
Sports
Cinema
Technology
Cars
Seyahat
Photograph
Timeline
Sales & Operation Manager
BNŞ Turizm Otelcilik AŞ
03.2019 - 06.2024
Professional Sales Techniques
05-2017
Psychology of Persuasion
03-2017
Personnel Training and Presentation Techniques
02-2017
Human Resources Management
09-2016
Effective Сommunication
04-2016
Effective Communication and Diction
04-2016
Sales Manager
Karacan Academy
09.2015 - 11.2018
Sales & Operation Manager
Nova Organization
09.2013 - 02.2015
Health, Safety and Environment
05-2011
Quality Specialist
Tora Petrol Ürün.Müh.Elek- Elektro.San.Tic. A.Ş.
08.2010 - 03.2012
Customer Relations and Sales
07-2009
Field Supervisor
Gece Gündüz Tanıtım Ve Organizasyon
04.2009 - 07.2010
Computer and IT
11-2008
Occupational Health and Safety
06-2008
Trade Unionism and Workers Rights
05-2008
After Sales Support Agent
Bombardier Transportation Turkiye
09.2005 - 03.2009
Business Administration And Management
Anadolu University
04.2001 -
Machinery, Technical Drawing And Construction
Eskişehir Osmangazi University
04.2001 -
Sales Consultant
Ulusoy Advertising Agency
03.1999 - 08.2021