Participated in the entire logistics unit, including import and export.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Expanded market share with strategic territory planning and targeted prospecting.
Mentored junior sales representatives, providing ongoing coaching to improve their performance.
Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Purchasing Specialist
Q Food & Beverage
12.2022 - 08.2023
Took part in all purchasing processes of Urla, Gal, Huqqa, Huqqabaz restaurants in Dubai.
Achieving the monthly sales target set by the Unit Sales Manager through maintaining and growing relationships with existing clients, upselling and cross‐selling as appropriate as well as prospecting and identifying new business opportunities through a variety of methods including cold calling, email, networking, and other outreach efforts.
Assist the key account manager on the follow up on the collections and pending invoices and payments in coordination with the accounts.
Conducted regular supplier evaluations to identify areas for improvement, fostering continuous growth and development within the supply chain.
Ocean Freight LCL Import Senior Specialist
DHL Global Forwarding
08.2021 - 12.2022
Ensure cargo reaches the right place, at the right time, in the most economical way – without the need to compromise on quality or reliability.
Through the extensive equipment and consolidation options of ocean freight, worked closely with the customers to find budget‐friendly, end‐to‐end ocean cargo shipping solutions, tailored to specific needs.
Influenced organizational change by effectively communicating the benefits of proposed initiatives to stakeholders at all levels.
Agency Services Operation Senior Specialist
Ekol Logistics
07.2020 - 09.2021
Full knowledge of import/export operations; including customs, freight and documentation.
Detailed planning of shipments for maximum pay weight, optimized routing and timing.
Pricing of trucks and loads by following actual market.
Being in communication with subcontractors for import/export operations and controlling the invoices and tracking the payment of them with financial department.
Tracking the unloading and loadings of trucks with the aim of being at the right place on the right time with the right condition.
Experience in using many types of transportation; intermodal (train + vessel operation), RO‐RO and road.
Reporting KPIs and operational performances.
Development & Industrialization Production Leader
Decathlon
08.2019 - 07.2020
Participated in the production process of licensed NBA products.
Work was carried out with manufacturers on product quality, quantity and design.
Together with the France and China team, all processes from the design stage to the products' delivery to the warehouse were involved.
Production processes were supported based on efficiency.
Managed daily operations to ensure timely delivery of products while maintaining strict quality standards.
Product Merchandiser
Koton
09.2017 - 08.2018
Worked with the denim collection.
Interacted with vendors, store managers and other stakeholders to maintain on‐time deliveries.
Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Communicated with suppliers to negotiate best pricing on apparel and accessories.
Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis.
Conducted regular market research to stay informed of industry trends and competitor strategies, adjusting merchandising approach accordingly.
Import Export Intern
Teknosa
01.2016 - 07.2017
Catalogs of Disney collection products are organized.
Studies on product needs were carried out with the employees of the Disney team in the USA.
Operations Intern
Garanti Factoring
03.2015 - 12.2015
Communicated with clients to review contract, answer any questions and learn about their unique scenarios and how to troubleshoot.
Established connection between SME companies and created financial reports.
Public Relations Intern
VAKKO
03.2014 - 02.2015
Worked for weddings, invitations and various organizations.
Together with the interior architect, the design of the organization areas with AutoCAD was supported.
Conducted detailed research for the events and pro‐actively participated in weekly team meetings with managers.