I am a 2014 graduate of the Occupational Health and Safety program at Yıldız Technical University, with additional studies in Business Administration. After completing my military service in 2019, I gained five years of experience in Call Center Customer Experience , specializing in email and live chat communication, inbound and outbound calls, complaint management, and back-office operations. Additionally, I have extensive personal experience in the cryptocurrency field , including blockchain, Web 3.0, wallets, and trading, with one year of professional expertise. My strong problem-solving skills and goal-oriented approach enable me to deliver efficient and practical solutions while maintaining high service standards. I am highly adaptable and self-motivated , with a commitment to continuous learning and professional development . Known for my effective communication and troubleshooting abilities , I excel in resolving customer inquiries and technical challenges in fast-paced environments. I have a strong analytical mindset and the ability to manage multiple tasks with attention to detail and efficiency. As a team-oriented professional , I prioritize collaboration, adaptability, and achieving results. With a customer-centric approach, I am dedicated to delivering high-quality service and fostering positive client relationships . Currently, I am seeking a new career opportunity where I can leverage my transferable skills and contribute to a dynamic and innovative team.
Customer relationship management