Eyüp ERKESİM

Lead Auditor | ISO 9001, 14001, 45001, 50001, ISO/IEC 27001, 27701, 20000-1

• 27001 Lead Auditor

Lead Auditor:
ISO 9001, ISO 14001, ISO/IEC 27001, ISO/IEC 27701
FSC & PEFC Chain of Custody Certification

Professional Experience:
Certification Manager (2024 – 2026)
Certification Responsible (ISO/IEC 27001 & ISO/IEC 27701) (2018 – 2024)

• Managed certification processes in line with ISO/IEC 17021-1 and ISO/IEC 27006
• Oversaw audit lifecycle, technical reviews, and certification decision processes
• Ensured compliance with accreditation requirements and international standards
• Generated new business through marketing initiatives and strategic planning
• Negotiated and closed long-term agreements with new clients
• Conducted outreach via telephone, email, and in-person meetings

IT & Systems Experience:

• Managed system administration and network infrastructure, including user management, access control, and system security
• Maintained and supported web platforms as a Webmaster, including content updates, hosting, and domain management
• Performed installation, configuration, and troubleshooting of servers, networks, and end-user systems
• Supported database and software development activities
• Ensured system availability, performance, and basic cybersecurity controls

Lead Auditor:
ISO 9001, ISO 14001, ISO 18001, ISO/IEC 27001, ISO 22301, ISO/IEC 20000-1, ISO 50001, FSC & PEFC Chain of Custody

Certification Responsible – ISMS:
ISO/IEC 27001 Information Security Management System

• Managed a team of auditors, ensuring timely delivery of certification projects while effectively balancing workloads.
• Improved audit efficiency by developing and implementing standardized audit procedures and methodologies.

IT & Systems Experience:

• Managed system administration and network infrastructure, including user management, access control, and system security
• Maintained and supported web platforms as a Webmaster, including content updates, hosting, and domain management
• Performed installation, configuration, and troubleshooting of servers, networks, and end-user systems
• Supported database and software development activities
• Ensured system availability, performance, and basic cybersecurity controls

• 27001 Lead Auditor - External Contract

• Managed IT infrastructure, network administration, and system operations across head office and branch locations
• Implemented and maintained Integrated Management Systems (ISO 9001, ISO 14001, ISO 18001, ISO/IEC 27001)
• Installed and configured telecommunication systems, including base stations and telephone switchboards (PBX)
• Deployed and supported CCTV and video security systems
• Implemented fleet management systems and provided technical support
• Performed maintenance and lifecycle management of electronic devices (mobile phones, computers)
• Supported wholesale, retail, and e-commerce operations (B2B & B2C)
• Contributed to software and database development, including customs-related systems
• Managed importing, storage, and logistics-related IT processes
• Delivered technical training and support to customers

IT Manager & Network Administrator / Integrated Management System Representative
(ISO 9001, ISO 14001, ISO 18001)
Allmode – Istanbul, Türkiye

• Managed IT infrastructure, network systems, and system administration across multi-location operations
• Led implementation and maintenance of Integrated Management Systems (ISO 9001, ISO 14001, ISO 18001)
• Designed and managed multiple e-commerce platforms (B2B & B2C) across different product segments
• Maintained web systems, hosting, and domain infrastructure as Webmaster
• Supported software and database development aligned with operational needs
• Managed ERP-related processes including accounting, finance, HR, and inventory systems

Operational & Business Scope

• Managed operations across textile, furniture, and wood processing industries, including:Manufacturing and trade of home textiles, carpets, yarns, and fabrics
  Furniture production, decoration, and interior solutions
  Wood-based materials processing and related industrial activities
• Oversaw multi-store inventory and warehouse management (10 retail locations)
• Coordinated import and export operations, including end-to-end customs processes
• Managed storage, logistics, and supply chain operations
• Conducted wholesale and retail operations for a wide range of products including:
  cosmetics, electronics, furniture, home textile, glassware, toys, and accessories
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.

Military Service – Ordnance & IT Support

• Supported ammunition storage and safety operations
• Repaired and maintained computer hardware
• Provided basic IT troubleshooting and technical support
• Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.

Network Administrator / Multimedia & Web Designer / Quality Management Support

• Administered network systems and IT infrastructure operations
• Performed maintenance and troubleshooting of computer systems and audio-visual electronic equipment
• Designed, developed, and maintained web applications, including E-Rent platform
• Created graphic and multimedia design solutions for digital platforms

Computer Laboratory Staff / Network Support

• Supported daily operations of computer laboratory and network systems
• Provided technical assistance to users, including troubleshooting hardware and software issues
• Assisted in maintenance and basic administration of network infrastructure

Thesis Project:
W-Commerce Software Development – focused on web-based commerce systems and application development