Eylül ÖZBABACAN

Development, Production, and Delivery of Projects:

• Successfully managed the development, production, and delivery of projects from proposal through completion. Planned every stage meticulously to ensure the highest quality standards were met.

Timely and Budget-Compliant Event Delivery:

• Delivered events on time and within budget, consistently meeting and often exceeding expectations. Ensured every detail was perfect to achieve maximum customer satisfaction.

Setting and Communicating Project Timelines and Priorities:

• Established clear timelines and priorities for each project, effectively communicated these to the entire team to ensure smooth project progression.

Maintaining and Developing Client Relationships:

• Maintained continuous communication with clients, fostering and developing strong relationships. Understood client needs and expectations to provide tailored services.

Managing Supplier Relationships:

• Built and maintained strong and reliable relationships with suppliers to ensure timely and quality procurement of materials and services. Continuously monitored supplier performance to optimize collaboration.

Overseeing Operational and Administrative Functions:

• Managed operational and administrative functions to ensure the efficient delivery of projects. Coordinated teams and ensured processes ran smoothly.

Travelling for Inspections and Project Management:

• Frequently traveled for site inspections and on-site project management. Maintained control over every stage of the project to ensure successful outcomes.

Reporting Budgets and Learning Customer Preferences:

• Provided budget reports to customers, understanding their preferences and expectations. Incorporated this knowledge into projects to enhance customer satisfaction.

Responsibility for Project Budgets from Start to Finish:

• Took full responsibility for project budgets from inception to completion. Implemented effective strategies for budget management to ensure financial success.

Ensuring Excellent Customer Service and Quality Delivery:

• Aimed for excellence in customer service, ensuring high-quality delivery of services. Considered customer feedback to continuously improve service quality.

Project Coordinator Dell Technologies Forum İstanbul | TEAM Marketing & Events, Istanbul, Turkey | Jan. 2016 – June 2024

• Planning and Preparation: Aligned global Dell Technologies strategies with local market needs. Secured the venue and managed logistics. Developed and executed a comprehensive event timeline.
• Execution and Coordination: Managed on-site operations and ensured seamless event execution. Oversaw vendor setups and technical presentations. Maintained sponsor visibility and addressed real-time issues.
• Stakeholder Management: Engaged with sponsors and C-level executives. Facilitated networking and addressed attendee concerns.
• Problem-Solving: Quickly resolved technical and logistical challenges to ensure event success.

• Analyzed inventory for months and estimated future stock reporting to manager
• Prepared orders from the supplier companies in China, also controlling shipment details and arrange transportation
• Informed suppliers about the documents (CE document, Declaration of Identity, Declaration of Conformity, etc)
• Create a report to organize the deposits and remittance payment terms for not to suspend importing calendar
• Organized all duties for import and learn custom obligations
• Follow news and relation with custom agent and arranged transportation to the warehouse
• Research more products and suppliers to improve term of business
• Marketing product organize campaign for days special
• Created quarter reports with sale department for selection and distribution of products
• Determine client needs and establish new solutions
• Handled costumers request and manage their product reports
• Developing and managing relationships with customers.