Çetin Zengin
Analyst
Izmir,Cigli
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Receptionist
Hamza Gözkeser
Bodrum, Muğla
04.2023 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
General Construction Worker
Ergin Yılmaz
Bornova, Izmir
01.2020 - 06.2020
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Operated forklifts and boom lifts to complete various tasks.
- Used variety of hand and power tools to complete tasks.
Textile Worker
Freesiya Textile
Turgutlu, Manisa
05.2019 - 09.2019
- Developed expertise in using specialized pressing equipment designed specifically for delicate fabrics or unique garment constructions, expanding service offerings available to customers.
Courier
Erkan Uğur
12.2018 - 05.2019
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Verified package information to check for accuracy and completeness.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Reduced delivery times, optimizing routes based on traffic and weather conditions.
Waiter's Assistant
Isot Ali
03.2016 - 08.2017
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
4th Year Undergraduate Student - Economy
Izmir Katip Celebi University
Izmir, Turkey 09.2019 - Current
Skills
Telephone skills
Scheduling
Customer/Client relations
Customer and client relations
Organization skills
Mail handling
Basic accounting
Reception desk management
File Management
Problem-solving abilities
Problem-solving aptitude
Adaptability
Order taking
Tableside service
Quality control
Time management
Timeline
Receptionist
Hamza Gözkeser
04.2023 - 09.2024
General Construction Worker
Ergin Yılmaz
01.2020 - 06.2020
4th Year Undergraduate Student - Economy
Izmir Katip Celebi University
09.2019 - Current
Textile Worker
Freesiya Textile
05.2019 - 09.2019
Courier
Erkan Uğur
12.2018 - 05.2019
Waiter's Assistant
Isot Ali
03.2016 - 08.2017