Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esther Hayford

Hotel House Keeper
Istanbul,Esenyurt

Summary

Well organized detail-oriented and meticulous individual with 4 years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart. Motivated Housekeeper with 4 years of room cleaning employment. Proven leadership, management and training skills. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Dependable housekeeper proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude and excellent time management skills. Committed to working independently and providing top quality service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Hotel Housekeeper

Demiray Hotel & Spa
Eminönü , Istanbul
05.2022 - Current
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Gathered dirty laundry
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Handled requests for extra linens, toiletries and other supplies.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Changed bed linens and collected soiled linens for cleaning.

Hotel Housekeeper

Four Seasons Hotel
Beşiktaş , Istanbul
09.2021 - 04.2022
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.

Hotel Housekeeper

Grand Beyazıt Hotel
Topkapı , Istanbul
03.2020 - 07.2021
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Observed proper keys and key card control procedures to provide security, protection and privacy of guests.

Education

Diploma Certificate - Hotel Management And Hospitality

National Vocational Training Institute - KANDA
07.2015 - 05.2017

Home Economics - Home Economics And Management

Salem Senior High School
05.2012 - 05.2014

Bachelor Of Business Administration - E(Commerce)

Regent University College of Science And Technolog
Accra -Ghana
12.2018

Skills

Residential cleaning

Timeline

Hotel Housekeeper

Demiray Hotel & Spa
05.2022 - Current

Hotel Housekeeper

Four Seasons Hotel
09.2021 - 04.2022

Hotel Housekeeper

Grand Beyazıt Hotel
03.2020 - 07.2021

Diploma Certificate - Hotel Management And Hospitality

National Vocational Training Institute - KANDA
07.2015 - 05.2017

Home Economics - Home Economics And Management

Salem Senior High School
05.2012 - 05.2014

Bachelor Of Business Administration - E(Commerce)

Regent University College of Science And Technolog
Esther HayfordHotel House Keeper