ESRA ŞAHANER
Expert Business Consultant & Project Manager
İstanbul
Summary
Experienced Business Consultant and Project Manager with a strong background in process improvement, supplier relationship management, and procurement strategy. Proven ability to lead cross-functional projects, optimize business processes, and enhance operational efficiency. Skilled in risk and budget management, stakeholder engagement, and resource allocation, with hands-on experience in contract negotiation, customs compliance, and supply chain operations. Recognized for excellent communication, planning, and mentoring abilities that drive continuous improvement and business success.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Expert Business Consultant and Project Manager
Mercedes-Benz Otomotiv
10.2023 - Current
- Led cross-functional teams to streamline project workflows, resulting in improved operational efficiency and timely deliverables.
- Developed and implemented strategic business solutions that enhanced client satisfaction and optimized resource allocation.
- Managed complex project timelines and budgets, ensuring alignment with organizational goals and delivering quality outcomes.
- Facilitated stakeholder engagement sessions to gather insights, driving data-driven decision-making in strategic initiatives.
- Understanding of both HQ Digital connect product and processes, as well as market specifics. Consultancy during the adaptation and development phase for country versions.
- Leading and guiding the work package, eg stakeholder, time, cost management. Coaching / Mentoring by determining the priorities and goal achievement.
- Conducting regular status meetings with all stakeholders in order to keep the requirements of those departments continuously focused on during the pilot phase.
- Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
- Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
- Coordinated training sessions for staff
- Mentored junior collegues, fostering professional growth and enhancing team capability.
Senior IT Supplier Manager
Mercedes Benz Otomotiv
02.2019 - 10.2023
- Managing suppliers and measuring and monitoring the supplier performance/KPIs
- Handling customer demands (Request & Monitoring of new demand) Purchasing order creation and Tracking of PO status for Suppliers Organization of local and global key supplier meetings
- Proactively identifying opportunities for value creation with supplier partners Controlling and provisioning of supplier invoices in an international environment Assisting controlling department for yearly budget calculations
- Preparing procurement and sourcing solutions for improve the processes
- Managing contract processes of suppliers and new procurement process according to operations demand
- Coordinating procurement process with International procurement department Define and support supplier strategies
- Representing PR activities and strategies in the organization Mercedes Benz Tech Turkiye
Export Executive
Hyundai Assan
08.2015 - 02.2019
- Complete the export and import transactions on time in full harmony with laws and regulations, trace the open transactions and give feedback to order management and related units
- Prepare the custom instructions and forward the prepared instructions to the Customs Broker Firms
- Discussing with the forwarders for the export and import orders, coordinating the customs brokers and forwarders
- Contact with the customer for shipping information, follow the export goods until the delivery plant
- Following customer demands and managing supply process with factory according to customer demands
- Identifying and evaluating opportunities to reduce cost and/or improve service performance
- Leading transport, warehousing, repacking cost optimization projects and sustainability initiatives & projects
CS and Procurement Executive
Emerson Network Power
05.2014 - 08.2015
- Inputting and administrating the purchase orders.
- Providing updated factory schedules related with shipment details and coordinating with customers and sales department
- Reviewing terms and conditions of the sale and purchase orders
- Ensuring that for all incoming orders and sales contracts.
- Coordinating national and international transports with the approved transport companies to meet the confirmed delivery dates of all purchase orders
- Ensuring that the materials/ service, arrive/ given at warehouse/ site/ customer on time, complete and in conformity with required conditions & specifications
- Preparing order follow up reports and distributing these reports periodically to all relevant groups
- Providing reports on backlog and expected gross margin at actual per contract and perform variance analysis with actual and budget term
- Managing execution of all export operations and continuous improvement for the export processes
- Creating and managing effective communication and close collaboration with the all stakeholders, ensuring smooth supply operations including external partners such as suppliers, transporters, shipping companies, ministries etc...
Logistic and Import & Export Specialist
Johnson Controls
04.2010 - 04.2014
- Organizing import, export, transit and transfer operations Handling the customs clearance processes
- Preparing export file for finance department Following warehouse stock entrances
- Organizing shipment of goods which are ready in factories
- Preparing ship to bill and cash flow reports monthly Taking proposals from freight forwarders for shipments
- Organizing with customs broker, stock control, warehousing, logistics management Managing invoicing processes, customer relations and bank transactions
- Supporting demand planning and supply chain activities.
Education
Master Degree - International Trade
MARMARA UNIVERSITY
Istanbul01.2019
International Relations
MARMARA UNIVERSITY
Istanbul01.2009
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MANISA FATİH ANADOLU LİSESİ - GYMNASIUM
Istanbul01.2004
Skills
Project Management Business
Process Improvement Supplier
Relationship Management
Communication
Time Management Conflict
Stakeholder engagement
Risk management
Budget management
Business process optimization
Resource allocation
Training coordination
Contract negotiation
Procurement strategy
Customs compliance
Supply chain management
Workflow improvement
Planning and execution
Operations management
Training and mentoring
Report preparation
Interests
Meditation, Yoga Plates, Breathe Coaching
INTERNSHIPS
- VESTEL A.Ş Central Procurement 07.2008-08.2008
- TURKUAZ MEDIA GROUP Corporate Communication 07.2007 - 09.2007
Breath Coaching
With 4 years of experience as a Breath Coach, I have enhanced my resilience and significantly deepened my personal development.
Timeline
Expert Business Consultant and Project Manager
Mercedes-Benz Otomotiv
10.2023 - Current
Senior IT Supplier Manager
Mercedes Benz Otomotiv
02.2019 - 10.2023
Export Executive
Hyundai Assan
08.2015 - 02.2019
CS and Procurement Executive
Emerson Network Power
05.2014 - 08.2015
Logistic and Import & Export Specialist
Johnson Controls
04.2010 - 04.2014
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MANISA FATİH ANADOLU LİSESİ - GYMNASIUM
Master Degree - International Trade
MARMARA UNIVERSITY
International Relations
MARMARA UNIVERSITY