Ersin Erten
Operations Team Leader
Karabağlar
Summary
Results-oriented Operations Team Leader with flexible and creative approach to handling routine and complex operational challenges. Clear and disciplined with skill in inspiring employees to meet and exceed performance targets.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Operations Team Leader
Mare Supply & Services, İzmir
11.2023 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of monthly 2000 tasks for over 400 companies.
- Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
- Implemented quality assurance measures that led to improved product consistency.
- Managed high workload with consistent record of achieving deadlines and delivery targets.
- Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Provided effective leadership during periods of change or transition within the organization.
Operations Specialist
Mare Supply & Services
7 2021 - 11.2023
- Managing the procurement of products and services
- Analyzing and evaluating supplier and operations performance
- Conduct sales, shipment and delivery operations
- Managing and maintaining contracts with vendors
- Negotiating and drafting contract terms and conditions
- Managing daily, monthly and quarterly reports
- Built strong relationships with clients, fostering trust and increasing repeat business.
- Maintained up-to-date knowledge of industry best practices, ensuring continuous improvement in export processes.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Export Sales & Operations Responsible
Özbosan Automatic Door and Shutter Systems
03.2021 - 06.2021
- Collaborated with internal departments to ensure timely delivery of products and services.
- Conducted regular competitor analysis to maintain a competitive edge in the global market landscape.
- Implemented marketing initiatives to promote company products in target markets, increasing brand awareness and generating leads.
- Coordinated logistics for efficient transportation, reducing shipping costs and transit times.
- Assisted in the development of product catalogs, brochures, and website content for comprehensive information dissemination among potential customers worldwide.
Independent/External Auditor (Internship)
PwC: Audit and Assurance, Consulting and Tax
07.2019 - 08.2019
- Preparing monthly & daily cash flow report and disclose to Board Members
- Review of daily payment
- Comparison of budgeted and actual payment and explanation of variance
- Disclose of monthly financial statements to the Turkey Central Bank
- Assisting the company's independent IFRS audit process.
Sales Assistant
LC Waikiki Mağazacılık Hiz. Tic. A.Ş
06.2014 - 10.2014
Education
Business Administration
Dokuz Eylül University
Izmir, 35 10.2013 - 05.2018
English Preparatory Class
Dokuz Eylül University School of Foreign Languages
09.2012 - 05.2013
Skills
Staff Training
Quality Assurance
Efficiency improvement skills
Team Member Training
Planning and coordination
Resource Planning and Scheduling
Process Planning
Certification
2021 - Foreign Language Test (YDS) // Score: 85 // Credential ID: P8J1S70F
Seminarsandconferences
- Career Day 2019 İzmir, Deutsch-Türkische Industrie- und Handelskammer, Mopak, Mercedes Benz Türk A.Ş., Maurer Söhne, AKG Rödl & Partner, Saueressig, 04/2019
- Global Marketing Operation Management and Applications, Baykim Kimya A.Ş., 05/2018
- Leaders of the Future Program, Dokuz Eylül University Business Club & Kamil Koç A.Ş., TRT presenter, writer ve educator Hakan Urgancı, 12/2013
Personal Information
- Date of Birth: 09/15/1994
- Gender: Male
- Nationality: TR
- Marital Status: Single
Languages
Turkish
Native language
English
Advanced
C1
Turkish
Proficient
C2
References
- Prof. Dr. Engin ÖZGÜL, Dokuz Eylül University Faculty of Economics and Administrative Sciences Academic Member, 0232 301 0557, engin.ozgul@deu.edu.tr
- Soykan TOKDAĞ, PricewaterhouseCoopers Turkey, Audit Manager, +90 533 263 55 79
Projects
- 2021, 2022 & 2023 - Tender proposal project for 3 different companies for over 20.000 products & consumables to be valid for one fiscal year.
- The Attitudes of the Students in University to Sport Activities, Research // Data Analysis with SPSS, Bachelor, Last year project
- Promethee Technique, Analysis and Applications, Research // Data Analysis with SPSS, Bachelor, Last year project
Timeline
Operations Team Leader
Mare Supply & Services, İzmir
11.2023 - Current
2021 - Foreign Language Test (YDS) // Score: 85 // Credential ID: P8J1S70F
08-2021
Export Sales & Operations Responsible
Özbosan Automatic Door and Shutter Systems
03.2021 - 06.2021
Independent/External Auditor (Internship)
PwC: Audit and Assurance, Consulting and Tax
07.2019 - 08.2019
Sales Assistant
LC Waikiki Mağazacılık Hiz. Tic. A.Ş
06.2014 - 10.2014
Business Administration
Dokuz Eylül University
10.2013 - 05.2018
English Preparatory Class
Dokuz Eylül University School of Foreign Languages
09.2012 - 05.2013
Operations Specialist
Mare Supply & Services
7 2021 - 11.2023
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