Erol Kalfaoglu
ELECTRONIC SYSTEMS ENGİNEER
Diyarbakır
Summary
Experienced Technical Service Manager with over 25 years of expertise in medical device management, diagnostic systems, and hospital collaborations. Successfully led technical service operations at Diyarmed Health & Medical Products (2007–2025), specializing in the installation, calibration, troubleshooting, and maintenance of Roche and Sysmex diagnostic devices across hospitals and laboratories.
Founder of Erol Elektronik (2000–2007), providing computer hardware installations, comprehensive electronic circuit board and power supply repairs, as well as servicing of technological devices. Early career as a Primary School Teacher (1992–1994), developing strong communication, training, and organizational skills.
Recognized for combining deep technical expertise, leadership in managing service teams, and commitment to service excellence in the healthcare and electronics sectors.Experienced Technical Service Manager with over 25 years of expertise in medical device management, diagnostic systems, and hospital collaborations. Successfully led technical service operations at Diyarmed Health & Medical Products (2007–2025), specializing in the installation, calibration, troubleshooting, and maintenance of Roche and Sysmex diagnostic devices across hospitals and laboratories.
Founder of Erol Elektronik (2000–2007), providing computer hardware installations, comprehensive electronic circuit board and power supply repairs, as well as servicing of technological devices. Early career as a Primary School Teacher (1992–1994), developing strong communication, training, and organizational skills.
Recognized for combining deep technical expertise, team leadership, and customer-focused service excellence in the healthcare and electronics sectors. As a Tesla Model Y Juniper owner and daily user, I bring hands-on familiarity with Tesla’s cutting-edge technology, aligning my technical background with the brand’s innovative standards in automotive service and customer experience.
Overview
36
36
years of professional experience
2
2
Languages
Work History
TECHNICAL SERVICE MANAGER
DIYARMED HEALTH & MEDICAL PRODUCTS
Diyarbakır, Diyarbakir
01.2007 - 01.2025
- Led the installation, maintenance, and technical support of advanced medical devices, ensuring seamless operation in hospitals and laboratories.
- Managed a team of service engineers, providing leadership, training, and performance supervision to ensure high-quality service delivery.
- Specialized in Roche Diagnostics and Sysmex Diagnostics medical devices, with extensive hands-on experience in their installation, calibration, fault detection, troubleshooting, and repair.
- Coordinated with hospitals, clinics, and laboratories to guarantee timely and efficient after-sales technical service.
- Developed and implemented service protocols and preventive maintenance plans, reducing downtime and extending device lifecycle.
- Acted as the primary point of contact for technical escalations, resolving complex device issues and ensuring customer satisfaction.
FOUNDER & ELECTRONICS SPECIALIST
EROL ELEKTRONİK
01.2000 - 02.2007
- Founded and successfully managed an independent electronics business.
- Performed computer hardware installations and system setups for individual and corporate clients.
- Specialized in electronic circuit board repair, including all types of circuit boards, power supply units, and other power sources, with strong troubleshooting expertise.
- Provided maintenance and repair services for technological devices, ensuring reliability and customer trust.
PRIMARY SCHOOL TEACHER
MINISTRY OF NATIONAL EDUCATION
01.1992 - 01.1994
- Taught primary school students in core subjects, fostering foundational skills in literacy, mathematics, and social studies.
Electronic Service and Repair Technician
Naci Ticaret
01.1989 - 11.1991
Responsible for the diagnosis, repair, and maintenance of automotive electronic systems, including ECUs, sensor modules, wiring harnesses, and control units.
Performed systematic fault detection using diagnostic tools, ensuring accurate troubleshooting and efficient repair.
Delivered technical support and after-service solutions, improving customer satisfaction and minimizing downtime.
Education
Bachelor of Engineering Technology - Aquatic And Electronic System Engineering
FIRAT UNIVERSITY
01.1992
Skills
CNC Machine Operation & Manufacturing: Design, setup, and operation of CNC machines; product manufacturing using diagnostic device data
3D Design & Printing: Proficient in Autodesk 123D Design, Fusion 360, and 3D printers for modeling and additive manufacturing
CAD Tools: Skilled in AutoCAD and other technical design software for product development
Diagnostics & Repair Tools:
Oscilloscope and digital measurement devices
Automotive diagnostic devices for fault detection
Electronic circuit board fault detection devices
Medical diagnostic device tools (analysis and calibration)
Electronic Systems: Extensive experience in repair and troubleshooting of all types of electronic circuit boards, power supply units, and related power systems Automation & Control Systems: Hands-on expertise with Mach3 CNC control software and Arduino microcontroller programming for automation and custom electronic projects
Integration of Diagnostics with Manufacturing: Using data from diagnostic tools to optimize precision manufacturing and prototyping on CNC systems
Timeline
TECHNICAL SERVICE MANAGER
DIYARMED HEALTH & MEDICAL PRODUCTS
01.2007 - 01.2025
FOUNDER & ELECTRONICS SPECIALIST
EROL ELEKTRONİK
01.2000 - 02.2007
PRIMARY SCHOOL TEACHER
MINISTRY OF NATIONAL EDUCATION
01.1992 - 01.1994
Electronic Service and Repair Technician
Naci Ticaret
01.1989 - 11.1991
Bachelor of Engineering Technology - Aquatic And Electronic System Engineering
FIRAT UNIVERSITY