Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
CustomerServiceRepresentative
Erhan Sezer

Erhan Sezer

Entrepreneur / Industrial Engineer / Business Development
Antalya

Summary

Determined Business Owner with a commitment to excellence and more than 15 years of experience. Effective collaborator with cross-functional abilities.
As a Product Manager offering success in product roadmap development, market research, and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with a proven history of superior market penetration and product launch. Energetic and comfortable managing staff, infrastructure, and business relationships with equal ease. Skillful in owning every phase of product design, testing, and manufacture. Proficient in building interdisciplinary relationships between sales and marketing teams to apply customer feedback and product testing results for superior outcomes.

Overview

20
20
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Business Development /Founder

Getek Software Ltd
Antalya
05.2008 - Current

Getek provides custom software development, consultancy and project management as well as cloud based SAAS applications.

Between (2008 - 2018)

Responsibilities:

  • New Business Development
  • Business Analysis
  • Product Management
  • Project Management
  • Consultancy
  • Sales&Marketing

Projects completed: 20+

Total clients: 100+ (Turkey, Italy, Germany, England)

Employees: 8 avg

Some of the custom software projects:

  • Erasmus (Used in International Relations and Erasmus Offices of universities. Software license rights sold to an Italian company after reaching 30+ universities)
  • Merlon Business Framework, web-based ERP (HR, Purchasing, Sales, CRM, Inventory, Accounting, Quality and Document Management, Electronic forms)
  • ZiraiNET (software for agricultural engineers)
  • Merlon İzlenebilirlik (ERP and traceability software for food industry. Supports barcode labels and handheld terminals, RFID)
  • Poultry Management Software

Since 2018

Gained new technical skills for web development and java android development (AngularJS, ReactJS, NodeJS, Javascript, Firebase, Google Cloud, Java Android)

As a "One Man Show" (Product manager, business analyst, developer, sales & marketing) created and released some digital products:

  • https://www.talepnet.com (cloud platform for purchasing professionals and vendors)
  • https://www.notefield.com (cloud document management system)
  • https://www.güvenilir.com (certification and crm services for online shops)
  • https://www.merlon.com.tr (online education platform for teachers, students and test book publishers)
  • https://play.google.com/store/apps/details?id=com.merlon.fingergolfmini (a simple 2d mini golf game built in android java)

Since 2021

Official channel partner of "ClickUp" (www.clickup.com). Collaborate as a project manager, business analyst, and consultant on several projects.

  • Business Process Review
  • Re-design business processes
  • Create workflows
  • Support
  • User and admin trainings.

Information Systems Supervisor

Hillside - Alarko Tourism Group
Antalya
03.2005 - 05.2008
  • Identified strengths and weaknesses of department's information technology and business processes and suggested strategies to improve
  • Developed and documented functional specifications and decisions regarding projects requiring business process analysis
  • Lead trials to implement or test newly developed and existing processes or applications
  • Formulated and implemented quality assurance policies, procedures and methodologies
  • Participated in the design, development, implementation, and support of information systems
  • Worked with the Information Technology Department and Technology vendors in: gathering requirements, conducting status meetings, creating / maintaining project issues & tasks, reviewing designs, developing test plans/scripts, testing, and implementation
  • Prepared flow charts, graphs, comprehensive reports and presentations for management, as requested
  • Ensured that adequate business controls are in place and to provided day-to-day support and guidance to users
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to corporate vision.

Project Manager & Quality Management

Adnan Serbest Mobilya
Istanbul
10.2003 - 11.2004
  • Started to work in the company as a Quality Management Responsible and Production Planning Engineer
  • Responsible for implementation of ERP project
  • Maintained clear communication with precise technical writing to document and inform critical processes.
  • Made product trees, workflows, time studies, production planning, and stock control system
  • Took role at reorganizing departments, training their staffs, and defining their reports. Directly reported to GM periodically.

Technical Support Representative

Turkcell Global Bilgi
Istanbul
03.2000 - 04.2001
  • Worked as a technical agent for Superonline call center while attending university.
  • Identified potential sales and cross-selling opportunities and informed the supervisor.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

Education

Bachelor of Science - Industrial Engineering

Yildiz Technical University
Istanbul
09.1998 - 04.2003

High School Diploma -

Kadir Has Anatolian High School
Istanbul
09.1994 - 06.1997

Skills

Product Management

Accomplishments

  • Supervised own team of 8 staff members.
  • Achieved 20+ custom software projects by completing them with accuracy and efficiency.
  • Collaborated with 100+ clients in the development of custom software.
  • Erasmus Project sold to an Italian company after reaching more than 30 universities)
  • Certificate in Occupational Health & Safety (A Class - Ministry of Labour and Social Security)

Software

ClickUp

Jira

Confuence

Trello

Zapier

Firebase

ReactJs

HTML CSS

Java Android

Javascript

Figma

Google Analytics

Google Tag Manager

Tableau

Timeline

Business Development /Founder

Getek Software Ltd
05.2008 - Current

Information Systems Supervisor

Hillside - Alarko Tourism Group
03.2005 - 05.2008

Project Manager & Quality Management

Adnan Serbest Mobilya
10.2003 - 11.2004

Technical Support Representative

Turkcell Global Bilgi
03.2000 - 04.2001

Bachelor of Science - Industrial Engineering

Yildiz Technical University
09.1998 - 04.2003

High School Diploma -

Kadir Has Anatolian High School
09.1994 - 06.1997
Erhan SezerEntrepreneur / Industrial Engineer / Business Development