Erhan Konca
Istanbul
Summary
"The most important feature of a human is to have the ability of the
dreaming." I read this quotation in a book when I was at the High-school. This simple sentence has roughly guided my life. From Since that day, I have always dreamed and tried to realize my dreams. Now I know that the only way to realize your dream is to have a strong individual characteristic. If
You want to have a strong individual characteristic, you need to ask yourself questions; the questions that can help you know yourself. First of all, you need to ask yourself "who you are." Because if If you know who you are, you can know what you can achieve or what you cannot... I have been asking myself this question for a long time. Now I believe that I know myself extensively, and I know what I can achieve...
Overview
8
8
years of professional experience
Work History
Sales Specialist
FPS
Istanbul, 34
12.2021 - Current
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Created and implemented sales strategies to successfully meet company targets.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided first-rate service to all customers and potential customers.
- Advised, sold and configured 4 type of products in single and multiple transactions, averaging $ 4.000.000 in sales.
Sales Account Manager
FPS
Istanbul, 34
12.2021 - Current
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Negotiated prices, terms of sale and service agreements.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Created proposals for new and repeat customer business transactions.
Sales Account Manager
Noble Packaging
Istanbul, 34
01.2020 - 11.2021
- Negotiated prices, terms of sale and service agreements.
- Contacted new and existing customers to discuss new products and services.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Created proposals for new and repeat customer business transactions.
- Organized joint sales calls with current customers and outside vendors.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
Sales Specialist
Sentez Group Packaging
Istanbul, 34
03.2017 - 12.2019
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Created and implemented sales strategies to successfully meet company targets.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Generated new leads through networking and attending industry events.
- Managed customer accounts to secure customer satisfaction and repeat business.
Customer Service Representative
TEB
Istanbul, 34
01.2016 - 02.2017
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - International Relations And Affairs
Yalova University
Yalova, 7706.2015
Skills
- Multitasking Abilities
- Calm Under Pressure
- Public Speaking
- Friendly, Positive Attitude
- Attention to Detail
- Decision-Making
- Task Prioritization
- Customer Service
Timeline
Sales Specialist
FPS
12.2021 - Current
Sales Account Manager
FPS
12.2021 - Current
Sales Account Manager
Noble Packaging
01.2020 - 11.2021
Sales Specialist
Sentez Group Packaging
03.2017 - 12.2019
Customer Service Representative
TEB
01.2016 - 02.2017
Bachelor of Science - International Relations And Affairs
Yalova University
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