EREN KIRCI
ELL GRADUATE
Istanbul,34
Summary
Community management professional, adept at nurturing and enhancing online and offline communities. Leveraged strategic planning and innovative approaches to drive member engagement and loyalty. Valued for collaborative work ethic and adaptability, consistently meeting organizational goals. Skilled in social media management and community event planning.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Community Manager
06.2021 - Current
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
Education
Bachelor of Arts - English Language & Literature
Istanbul Kültür University
Istanbul 04.2001 -
Skills
Active listening
Customer support
Problem-solving
Sales support
Relationship building
Multilingual communication
Schedule planning
Customer relationship management
Payment management
Analytical thinking
Staff management
Team collaboration
Timeline
Community Manager
06.2021 - Current
Bachelor of Arts - English Language & Literature
Istanbul Kültür University
04.2001 -