Jira-xray
Erdal Ustaoğlu
Senior Software Test Engineer
Istanbul
Summary
Accomplished Senior Software Quality Assurance Engineer with a proven track record at Wynn Resorts and Vodafone projects, enhancing software reliability through meticulous regression and functional testing. Leveraged expertise in manual testing and JIRA to streamline QA processes, achieving significant improvements in defect resolution. Demonstrated exceptional teamwork and collaboration, driving QA integration in Agile environments and fostering continuous improvement.
Overview
11
11
years of professional experience
Work History
Senior Software Quality Assurance Engineer
Wynn Resorts
01.2022 - 12.2023
- Reviewed code changes submitted by developers, providing feedback on potential issues and assisting in the resolution of defects.
- Improved software reliability by consistently identifying and resolving bugs during the testing phase.
- Participated in Agile development sprints, collaborating closely with Scrum teams to incorporate QA feedback throughout the development cycle.
- Performed extensive regression testing after each release cycle to identify potential areas for improvement and maintain software stability.
- Streamlined communication channels between QA teams, developers, and stakeholders to create a more efficient workflow process.
- Monitored defect tracking systems (JIRA-XRAY) , enabling prompt resolution of reported issues and maintaining high-quality standards.
- Kept scripts and test cases updated with current requirements.
- Documented testing procedures for developers and future testing use.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Senior Software Test Engineer - SME
Vodafone Via NETAS
01.2020 - 12.2021
- Maintained clear documentation of test cases, results analysis reports enabling easy reference during troubleshooting or enhancement phases.
- Enabled seamless integration of new features by thoroughly testing system components for compatibility.
- Reduced product defects by performing thorough testing on various software applications.
- Optimized test cases to maximize success of manual software testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Designed testing scenarios for usability testing.
- Developed and maintained defect databases for known issues.
- Documented testing procedures for developers and future testing use.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Championed best practices in testing, promoting knowledge sharing and continuous learning within the QA team.
- Improved end-user experience by conducting extensive usability testing on web-based applications.
- Optimized team performance with regular status updates, meetings, and process improvements that kept everyone focused on project goals.
- Supported agile development methodologies by participating in daily stand-ups, sprint planning sessions, and code reviews for better process alignment.
- Minimized production issues with detailed pre-release validation of software functionality against business requirements.
- Streamlined communication between QA and development teams, fostering an environment of continuous improvement and collaboration.
Senior Software Test Engineer
Vodafone Via Wipro/Ericsson
10.2014 - 12.2020
- Software acceptance testing in SAT team for Vodafone Genesis which is the biggest transformation project.
- Bussines Olympic Awards Project Based-Vodafone. E2E testing and control for single or multiple domain projects, Uploading and running test cases by using HP ALM , Testing Production Bugs in effective time period.
- Experienced in verifying and validating XML, JSON request and response files from the third party service provider using SOAP UI , Postman.
- Participate in risk management meetings. For each project after technical design and functionality definition. Channeled based tests. SMS , USSD, IVR, Client , Mobile Aplication, Webpage (Online Self Service),
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
Test Engineer
Magis Technology
01.2013 - 12.2014
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Reviewed, evaluated, and identified requirements for testability.
- Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
- Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
Education
İnşaat Mühendisliği Teknolojisi/Teknisyen
Ondokuz Mayıs Üniversitesi
Amasya, Turkey08.2009
Skills
Manual Testing
Test case design
Functional Testing
Regression Testing
Mobile Testing
Test Planning
Test Documentation
Software development life cycle
Quality assurance metrics
User Acceptance Testing
Defect tracking
Integration Testing
Cross-browser testing
Test Data Management
Test Reporting
Defect documentation
SQL knowledge
Quality Assurance
RESTful APIs
Product Testing
Requirements Analysis
QA
Manual test case preparation
Teamwork and Collaboration
Defect Tracking and Reporting
Test Plans and Test Methodologies
Problem-solving abilities
Web and Mobile Application QA
Defect monitoring
Software Development Tools: JIRA, Confluence
Software
Sql
Postman
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Senior Software Quality Assurance Engineer
Wynn Resorts
01.2022 - 12.2023
Senior Software Test Engineer - SME
Vodafone Via NETAS
01.2020 - 12.2021
Senior Software Test Engineer
Vodafone Via Wipro/Ericsson
10.2014 - 12.2020
Test Engineer
Magis Technology
01.2013 - 12.2014
İnşaat Mühendisliği Teknolojisi/Teknisyen
Ondokuz Mayıs Üniversitesi