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Ercan Uğurkan
Property Sales & Tourism And Hospitality Professional
İstanbul
Summary
~Results-oriented Event Manager offering 10 years of outstanding project achievements from proposal to production with Tourism and Hotel industry. Possessing key talents in conflict resolution, issues mitigation and customer satisfaction assurance.
~ Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Overview
10
10
years of professional experience
4
4
Languege
Work History
Assistant Event Manager
Operations Manager
Ottoman Limousine & Accommodation
İstanbul
05.2020 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
Assistant Event Manager
Voyage Torba Bodrum Resort Hotel
Bodrum
05.2018 - 04.2020
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Developed and implemented successful marketing plans to generate event revenue.
- Trained and supervised event staff to complete tasks on time.
Sales Manager
Maximos International Real Estate
İstanbul
01.2016 - 11.2017
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Sales Representative
Maximos International Real Estate
İstanbul
09.2014 - 10.2016
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Assistant Event Manager
Maxx Royal Resort Kemer
Antalya
04.2013 - 09.2014
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Prepared invitations to send out to guest lists.
Education
Diploma - Tourism And Travel Management
05-2007
High School Diploma -
05-2005
- Awarded The most successful and friendly intern
- Professional development completed in Limak De lux Hotels
Sertificate - Selling Skills And Sales Operations
04-2013
- Awarded "Sales techniques and persuasion skills" Sertificate
No Degree - Hypnotic Communication And Persuasion Skills
Skills
- Ul >
- Vendor and contract negotiations
- P > Event sales
- P > Vendor relationship management
- P > Health, hotel and food service regulations
- P > Client meetings
- P > New Business Development
- P > Creative problem solving
- P > International sales support
- P > Receiving support
- P > Strategic planning
- P > Staff Management
- P > Decision-Making
- P > Flexible and Adaptable
Interests
Timeline
Operations Manager - Ottoman Limousine & Accommodation
05.2020 - Current
Assistant Event Manager - Voyage Torba Bodrum Resort Hotel
05.2018 - 04.2020
Sales Manager - Maximos International Real Estate
01.2016 - 11.2017
Sales Representative - Maximos International Real Estate
09.2014 - 10.2016
Assistant Event Manager - Maxx Royal Resort Kemer
04.2013 - 09.2014
Assistant Event Manager -
University of Eskişehir - Diploma , Tourism And Travel Management
Anatolia Tourism And Hotel Management - High School Diploma,
Akdeniz University - Sertificate, Selling Skills And Sales Operations
Akdeniz University - No Degree, Hypnotic Communication And Persuasion Skills