Ercan Gokhan
Waiter Cruise F&B server
Summary
Good Communication Languages .Cruise is a hardworking, customer-oriented and experienced waiter with a passion for job. It uses 8 years of F&B experience and 1 year of direct charter sailing ship server experience to provide excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Waiter's Assistant
Norwegian Cruise Line
10.2022 - Current
- Server F&B staff
- Cagneys Steakhouse &Main dining
- Erhan Ekmekçi General, Mercure Pullman Convention center
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Trained new servers on restaurant policies and procedures.
Head waiter
Marriott Autograph Collection
01.2021 - 01.2022
- Assisting Marriott guests with their butler and one-on-one check-in requests at the Lux boutique hotel, which is a tourism destination, supporting breakfast and touristic attractions
- Head eaiter, Marriott Marquis city center Hotels
- Qatar Doha, 2022 - __
- I trained in Cucina Restaurant, which has Italian cuisine
- High sales a la carte restaurant in aqua lounge outlet Currently working here rst aid re training, İBB re department
Head waiter
Marmaris Bodrum Muğla Bodrum
01.2019 - 01.2020
- Sail boat and host, asi &mavi Charter, Vip island excursions cove tours with a 24 meter sailing boat
- Preparing breakfast and lunch for the captain's assistant and guests on boarding the ship.
Head waiter
PortBosphorous Luxury Hotels
01.2018 - 01.2019
- Pro le
- Studies and education
- Work experience ne dining restaurant Checked identi cation for minimum age for sale of alcoholic beverages
- Commitment to quality and
- Adapted service based on customer requests and service kitchen readiness.
Bar waiter
Flamingo Casino
01.2017 - 01.2018
- Beer sales at the amingo casino, an entertainment venue in the casino in Macedonia, Skopje
waiter
Mercue Pullman Hotel Convention Center
01.2014 - 01.2015
- Kept server areas clean and stocked to increase efficiency while working tables.
Room service waiter
CONRAD Bosphorous Hotel
01.2015 - 01.2016
- It is classi ed and served to be ordered, including beer, wine and liquor
- Maintained accurate inventory records and managed shipping and supply orders The entire area is clean, safe and complies with all standards.
01.2013 - 01.2015
- Knowledge of a wide variety of popular and exclusive drink recipes
- Food and wine pairing abilities
- Communication and customer service skills
- Ability to enforce alcohol safety standards
- Physically t
Education
02.2012 - 03.2015
Skills
To-go order preparation
Guest relations management
Food spoilage prevention
High-volume dining
Food and beverage pairings
Cash handling
Wine service
Bar terminology
Order accuracy
Banquet coordination
Item promotion
Menu presentation
Compliance standards
Guest seating arrangements
Bill computation
Front-of-house display creation
Food station setup
Dining area maintenance
Guest relations
Accurate money handling
Upselling techniques
Wine knowledge
Daily specials memorization
Tableside Service
Additional Information
- E License, short range radio marine license, speedboat license Gender Male Civil Status Single
Certification
Licensed [STCW] -
E mail address
ercan.gkhn@outlook.com
Timeline
Licensed [STCW] -
05-2023
Waiter's Assistant - Norwegian Cruise Line
10.2022 - Current
RESTAURANT 2 C1/D 12.31.2028 STCW DOCUMENTS VALİD BAHAMAS SEAMANS BOOK E TİPS RESTAURANT CERTIFICATE NCL JEWEL
07-2022
FOOD AND BEVERAGE SERVICE
02-2022
Head waiter - Marriott Autograph Collection
01.2021 - 01.2022
Head waiter - Marmaris Bodrum Muğla Bodrum
01.2019 - 01.2020
Head waiter - PortBosphorous Luxury Hotels
01.2018 - 01.2019
Bar waiter - Flamingo Casino
01.2017 - 01.2018
Room service waiter - CONRAD Bosphorous Hotel
01.2015 - 01.2016
waiter - Mercue Pullman Hotel Convention Center
01.2014 - 01.2015
-
01.2013 - 01.2015
Mehmet İhsan Mermerci Turizm School , Highschool - ,
02.2012 - 03.2015
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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