Engin Can Miman
Social Media Manager At TELUS | EFSET Proficient, Community Management, Problem-Solving
Balcova
Summary
Dedicated professional aiming for continuous self-improvement and success. Seeking a position to enhance skills, gain valuable experience, and contribute to a collaborative team environment.
Overview
5
5
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Content Moderator
Telus
02.2023 - Current
- Actively review and moderate digital content, ensuring compliance with community guidelines
- Uphold a positive online environment across various social media platforms
- Collaborate with cross-functional teams to address challenges and contribute to issue resolution.
Customer Relations Senior Department
Webhelp
01.2020 - 11.2021
- Played a pivotal role in software and hardware support, analyzing and troubleshooting various products
- Managed account services and fraud detection, combining technical expertise with effective communication.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Demi Chef de Partie
Grand Yazici Club Turban Marmaris
05.2019 - 11.2019
- Contributed to the culinary team, ensuring high-quality dishes and efficient kitchen operations.
- Reduced costs and losses through regular rotation of fresh food items and employment of waste-reduction food prep techniques.
- Assisted with development of new menu items, researching and workshopping recipes compatible with existing menu.
- Planned and directed high-volume food preparation in fast-paced environment.
Line Cook
Hemsin Patisserie
09.2018 - 03.2019
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Bodrum Anatolian High School
Bodrum, 483 - Bachelor's Degree
University of Economics, Culinary Arts And Management
Izmir, 35Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Online Research
Cultural Awareness
Content Management
Customer Service
Source Utilization
Quality Control Analysis
Strong Attention to Detail
Originality and Creativity
Certification
Olive Oil Workshop (2014)
Interests Skills
Culinary Arts and Kitchen Management
Physical Fitness and Wellness
Creative Writing or Blogging
Exploring Data Science
Camping and Outdoor Cooking
Hiking and Trail Exploration
References
- Nejat Anil GUNER, +90.554.228.63.66
- Gokhan GUL, +90.535.748.68.78
Timeline
Content Moderator
Telus
02.2023 - Current
Customer Relations Senior Department
Webhelp
01.2020 - 11.2021
Demi Chef de Partie
Grand Yazici Club Turban Marmaris
05.2019 - 11.2019
Line Cook
Hemsin Patisserie
09.2018 - 03.2019
High School Diploma -
Bodrum Anatolian High School
3 - Bachelor's Degree
University of Economics, Culinary Arts And Management